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Ziad Elziat

EMEA Seller Support Trainer at Amazon

Abbassia, Cairo, Egypt

Work Experience

Amazon

  • EMEA Seller Support TrainerFull Time

    May 2024 - Present -1 yr, 1 month

    Egypt , Cairo

    • MENA Seller Success Program SMEFull Time

      Jul 2021 - Apr 2024 -2 yrs, 9 months

      Egypt

      • Back Office AgentFull Time

        Mar 2021 - Jul 2021 -4 months

        Egypt , Cairo

        Majorel Egypt

      • International AdvisorFull Time

        BrandRep

        Apr 2019 - Aug 2019 -4 months

        Egypt , Cairo

        • Job Details:Contacting the business owners whenever they are in the US offering them getting their businesses on Google, Yahoo, and Ping.

        • Education

        • Bachelor of Commerce in Commerce

          Ain Shams University (ASU)

          Jan 2016 - Jan 2020 - 4 yr

        Activities

        • public Relations Coordinator at AIBE

          Student Activity

          Oct 2019 - May 2020 -7 months

        • Human Resources Coordinator at AYB

          Student Activity

          Sep 2019 - May 2020 -8 months

        • Fundraising specialist at IEEE

          Student Activity

          Sep 2019 - May 2020 -8 months

        Achievements

        3x top 5% of Amazon employees globally in 2023. 9x employee of the month. TOT certified. Certified Trainer and Mentor by Amazon. Contributed to 100+ process improvement initiatives. Launched the first Arabic Seller Support site in India in 2023.

        Skills

        • Communication
        • Computer skills (Word,Excel)
        • Customer Support
        • Trainer
        • Quality Assurance
        • Account Management

        Languages

        • English

          Fluent

        • Arabic

          Fluent

        Training & Certifications

        • TOT

          International Board of Certified Trainers (IBCT).·2024
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