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Elham Mohamed ElWakeel

Administrative Assistant,Director Manage

Alexandria, Egypt

Work Experience

  • Administrative Assistant, Director ManagerFull Time

    Excel pharma

    Feb 2014 - Present -11 yrs, 5 months

    Egypt , Alexandria

    • Job Details:• Organize and schedule meetings and appointments • Book travel arrangement. • Provide general administrative and clerical support including mailing, scanning, faxing and copying to management • Assist in resolving any administrative problems • Obtained, verified, and updated information with doctors. • Attended meetings, took and distribute minutes. • Work with a team to establish efficient medical procedures and follow those procedures accordingly • Receives in-coming phone calls and directs them to the appropriate individual. • Establishes and maintains office and general files for the department.
  • Guest Relation Full Time

    Tasheel International

    Jan 2013 - Dec 2014 -1 yr, 11 months

    Egypt , Alexandria

    • Job Details:• Ensure and provide flawless, upscale, professional and high class guest service experiences • Analyze customer feedback and provide strategic direction to continuously improve overall rating • Oversee and coordinate all arrivals and departures of special guests • Provide guidance to Guest Relations Assistant at work. • Maintains the privacy of all guests by ensuring that no details of the guests are disclosed to anybody • Coordinate and manage communication between guests and staff and follow up to ensure complete service recovery.
  • Public Relations ManagerFull Time

    Era

    Mar 2011 - Dec 2013 -2 yrs, 9 months

    Egypt , Cairo

    • Job Details:• Coordinate all public relations activities • Work with the Tourism Advisory Committee, to develop strategies, programs, and policies to promote tourism. • Oversee creative message development • Promote attractions & community events to visitors • Coordinate events • Manage public relations department. • Develop and maintain corporate image and logos. • Manage communications budgets.
  • Insurance Officer Full Time

    National Insurance Company

    Jan 2010 - Feb 2011 -1 yr, 1 month

    Egypt , Alexandria

    • Job Details:• Calculate premiums and establish payment method. • Confer with clients to obtain and provide information when claims are made on a policy. • Customize insurance programs to suit individual customers, often covering a variety of risks. • Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms • Explain features, advantages and disadvantages of various policies to promote sale of insurance plans • Monitor insurance claims to ensure they are settled equitably for both the client and the insurer. • Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.
  • Education

    • BSc in Arabic language

      Faculty of Education

      Jan 2000 - Jan 2005 - 5 yr

    • High School - Thanaweya Amma

      Montazah school

      Jan 2000 

    Skills

    • Internet
    • Administration
    • Administrative Assistant
    • Microsoft Office
    • Sales and Marketing Agent
    • Public Relations

    Languages

    • Arabic

      Fluent
    • English

      Advanced
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