Elshafie Abdelwahab Elsayed

German and English Tour Leader - Quality Control assistant ManagerFull Time

• Job Details:As a Tour Leader: Meeting and Assisting the Customer in German or English Language. Helping the Clients to achieve all there needs and Wishes, Booking Excursion and Helping them to reach the highest Level of Satisfaction. Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service. As a Quality Control assistant Manager; Controlling the Services which providing to the Customers and the Travel Agency in all Branches like the whole services (Transportation, Excursions, Traffic, and Customer Service. Also consistently recognized by management for providing superior customer service. Arabic: Mother Tongue German: very good written and spoken English: Good written and spoken Computer; Software and Internet.