Elsayed Alaa Elsayed Blough Elmorad

Customer Service SpecialistFull Time

• Job Details:1- Identifying the level of customer knowledge of the services and products offered by the company. 2- Submit customer satisfaction survey reports. 3- Conducting face-to-face or telephone interviews. 4- Assisting clients in overcoming the problems they face and providing adequate and sufficient answers to all their inquiries. 5- Receive, cancel and retrieve customer orders. 6- Maintaining a positive approach in dealing with customers and showing the extent of professionalism in dealing with and solving their problems. 7- Respond promptly to customer inquiries. 8- Maintain records of communication with customers, their transactions, comments and complaints. 9-Using simple language to explain malfunctions and problems and explain them to customers in a simple way.

Call CenterFull Time

• Job Details:Maintaining a positive approach in dealing with customers and demonstrating the extent of professionalism in dealing with and solving their problems, responding promptly to customer inquiries and providing assistance to customers such as reviewing some movements on different accounts, activating payroll and credit cards, removing the wrong password attempts for all cards, sending a statement Account for credit cards, stopping all cards, explaining the bank’s products such as accounts, cards, loans, certificates and some electronic services, solving all customer problems related to the banking internet and e-wallet, and submitting customer suggestions to implement a new service or product that is not available at the bank.

AccountantFull Time

• Job Details:1- Preparing and preparing financial reports and analyzing financial statements Collecting and analyzing financial and accounting data. 2- Maintaining backup copies of the financial records and suggesting the necessary financial measures to be taken. 3- Analyzing and summarizing the company's current financial position by collecting data and information, preparing budgets, income statements, profit and loss reports, revenues and expenses, and all other reports.