Elsayed Radwan Elsayed

System AdministratorFull Time

• Job Details:• Providing clients with step-by-step guidance to resolve technical problems. • Active Directory Operation Like DNS, DHCP, and Back up. • Installation and maintenance of all devicesin the servers • Group Policy to Users Net Support and Window Server. • Perform allstructured cabling • Implementing and installing of Networks, Operating systems and communication equipment within the DC • work for Change Management procedures are adhered to when installing or upgrading hardware, system software and communications equipment. • follow maintenance periodical, preventive and predictive plans. • Understanding of IT cabling techniques and telecom Equipment (Routers, Switches, etc.) • Brief Knowledge about Routers, Switches, Servers and Storages. • An understanding of other data communication and document processing technologies and systems and their integration with Information Systems. • Solving infrastructure faults are resolved within the prescribed SLA times. • Working in VoIP server (Elastic, 3CX) • Worked in firewall Sophos XG • Kaspersky Business Hub • VCP (V-Center) • M365 • Draytek • Veeam Backup • Azure AZ-900 • Microsoft Entra ID

It Specialist & IT Help Desk SpecialistFull Time