Basic Info

Menna Elsafoury

5 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Office Manager at ASTAD International Egypt

Experience Details

Office Manager

Human Resources

Manager

• HR Functions
o Rapport between the HR Team in Doha, employees and the third party agency.
o Ensuring Compliance to Payroll Taxation, Social security, insurance etc. for all employees including expatriates according to Egyptian Labor Law.
o Coordinating work permit process for Expatriates employees thru third party payroll accounting agency.
o Keeping track to employee’s annual leave and Time Sheet.
o Contacting the Local potential candidates and schedule interviews with them.
o Being HR focal point to ASTAD Employees.
o Building Team spirit among ASTAD Team.

• Procurement Function
o Identifying Day to Day operational requirements and source Vendors/Service providers from Local market
o Procuring supplies and services contract thru formal RFQ process starting from preparation of RFQ, pre-qualification, evaluation of proposals, negotiation and award.
o Conducting meeting with awarded suppliers/service providers on monthly basis to monitor their performance.

• Administration Function
o Drafting all outgoing correspondences.
o Setting up and maintaining filing system in compliance to electronic document Control and management procedures.
o Recording, preparing and circulating minutes of meeting.
Accounting Function
o Coordinating with Doha Team and Local Auditors.
o Sending Weekly Payment requests and follows up with the finance team.
o Petty Cash Management.
• Document Control Function
o Using EIMS System to upload all the letters and update Correspondence log for records.
o Maintaining Weekly action Log.


Company Details

ASTAD International Egypt

Cairo, Egypt

11-50 employees

Construction - Residential & Commercial/Office

https://apps.astad.qa/

Jan 2016 to present (11 months)
Company Coordinator at Paste and Juice Company

Experience Details

Company Coordinator

Administration

Experienced (Non-Manager)


P&J company is one of the largest companies operating in the Egyptian food industry. The company was established in 1995 and since then has developed a long and successful experience in manufacturing pulps, pastes and fruit juices for its own brands and also a variety of products tailored separately for private labeling. P&J is headquartered in Sadat city, at the outskirts of Cairo.
The objective of this project is to uplift the company's standard to a multinational standard for Export purposes.

HR Function:
Coordinate with Consultants (European Bank for Development in Egypt Consultants) and Paste & Juice HR Manager to:
o Set the mission and the vision of the company.
o Modify and amend the organization Chart.
o Revisit the Roles and Responsibility matrix after the Layoff process.
o Setting up Training and Develop Matrix to fulfill the gaps with the current employees.

Health and Safety Function:
Coordinate with Consultants (European Bank for Development in Egypt Consultants) and Paste and Juice Production Manager, Maintenance Manager and Operation Manager to:
o Setting Hygiene procedures to be followed by Factory staff.
o Issue Hygiene booklet to be distributed to all staff.


Company Details

Paste and Juice Company

sadat city, Egypt

51-100 employees

Manufacturing

http://www.paste-juice.com/

Mar 2015 to Jun 2015 (3 months)
Global Mobility specialist at Granite Service international Inc.(GE afflilate)

Experience Details

Global Mobility specialist

Logistics/Supply Chain, Human Resources, Administration

Experienced (Non-Manager)

Main duties & responsibilities:
o Interpret and communicate complex regulations, policies and procedures in Language the public can understand.
o Continually analyze work processes and recommend ways to improve operations and services.
o Work with Granite’s Service managers and employees to complete work permit, residence permit and visa documentations for North Africa employees in and outbound employees.
o Dealing with Legal counsels to find out the procedures of getting complied work permits or Visas.
o Establishing a complied report to be delivered to the management.
o Negotiating with the embassies to expedite the visa/work permit process.
o Aquatint with the countries’ cultures and circumstances which strongly affect the Immigration process.
o Preparing a budget immigration plan.
o Calculating the actual immigration cost (reduce the cost).

Notable Achievements:
o Developed new procedures to improve flexibility for handling emergencies.
o Playing an important role in creating a new system for immigration.


Company Details

Granite Service international Inc.(GE afflilate) (multinational)

Cairo, Egypt

More than 1000 employees

Energy and Utilities

http://www.gsinc.com/

Dec 2010 to Jul 2014 (3 years 7 months)
Retail Senior Coordinator at Vodafone

Experience Details

Retail Senior Coordinator

Customer Service/Support, Sales/Retail

Entry Level

Project basis
o Handling customers' queries and complaints.
o Demonstrate Vodafone products and services and provide customers with accurate information.
o Furnish and enhance after selling services.
o Following up cases regarding customers' complains and inquiries.
o Selling ADSL .


Company Details

Vodafone (multinational)

Cairo, Egypt

N/A

Telecommunications

http://www.vodafone.com.eg/vodafoneportalWeb/ar/myWorld_mainPage#a

Mar 2010 to May 2010 (2 months)
Telesales at Commercial International Bank

Experience Details

Telesales

Customer Service/Support, Sales/Retail

Entry Level

o Answering customer questions regarding products.
o Asking customers questions in order to build a better understanding of their needs.
o Preparing sales areas.
o Encouraging customers to buy products and services.
o Listening out for and identifying opportunities to cross sell additional products and services.
o Logging information onto the computer systems.
o Meeting and greeting customers in a friendly and timely manner.
o Engaging in conversation with customers.
o Carrying out customer service assessments to identify and priorities needs.
o Maintaining a thorough understanding of all company products and processes.
o Answering incoming calls.
o Confirming orders placed by customers via the phone, post and internet.
o Representative for the bank in some launch events (like Heya Credit cards launch event)


Company Details

Commercial International Bank

Cairo, Egypt

More than 1000 employees

Banking

http://www.cibeg.com/Arabic/Pages/default.aspx

Feb 2009 to Feb 2010 (1 year)

Education

Faculty of Commerce in Accounting

Education Details

Faculty of Commerce

Accounting

Ain Shams University, Egypt

Not specified

accounting Public adminstration Management Marketing Commercial Law statistic Finance

N/A

Ain Shams University
2004 - 2008
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Sunrise Language School

Egypt

2004

A / Excellent / 85 -100%

N/A

Sunrise Language School
2004

Certifications

Certificate details

Human Resource Certificate

Jun 2011

N/A

N/A

N/A

Amercian University in Cairo

N/A

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

AccountingAdaptiveAdministrationArabicBankingBe Exposed To Another ExperienceBusiness DevelopmentCommunicatorCompany CoordinatorConstruction - Residential & CommercialCreativeCustomer ServiceDetails-orientedEnergy And UtilitiesEnglishFlexibleFrenchGlobal Mobility SpecialistGranite Service International Inc.(GE Afflilate)Hard WorkerHuman ResourceHuman Resource CertificateHuman ResourcesLogisticsManufacturingMicrosoft OfficeMobilityOfficeOffice ManagerReading About Human DevelopmentRetailRetail Senior CoordinatorRunningSalesSpinningSupportTelecommunicationsTelesalesTransportationVodafoneWorking With Different CulturesWorking With Teams

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Intermediate

: Beginner

: Beginner

: Beginner

Tools and Technologies

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

5-7 years

Fields of Expertise

administration

administration

: Expert

: Extreme - I love it!

:

3-5 years

Mobility

Mobility

: Intermediate

: Extreme - I love it!

:

1-3 years

Human resource

Human resource

: Intermediate

: Extreme - I love it!

:

1-3 years

Key Skills

Communicator, Hard worker, Creative, Flexible / Adaptive, Details-oriented

Online Presence

Menna.Elsafoury@gmail.comMenna.Elsafoury@gmail.com

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