EL. Saeed walid Atwa

Customer Fulfillment Team LeaderFull Time

• Job Details:1- Handle all post-sales related inquiries raised by either customers or the sales team. 2- Manage all communications internally with the designing team to modify, change and create card designs to meet customers’ requests and submit them to their respective payment schemes. 3- Manage all communications internally with the production team to follow up with the production progress of orders and set production, finishing and delivery plans for all sales orders. 4- Prepare and deliver Personalization stock reports on basis (Weekly – Monthly – Yearly) to customers and monitor stock levels of all products to maintain them at secured reserve. 5- Communicate with customers to ease and eliminate any obstacle in invoice or cash collection to maintain a steady flow of cash and revenue. 6- Communicate with external vendors to request all stationary material (Welcome letters – boxes & packs – Envelopes – Wearables) and compare them against technical. 7- oversees a group of employees and motivates them to do their job efficiently. 8- provide daily objectives, develop reward systems for productivity that motivate new hires and seasoned workers alike. 9- communicate any issues with upper management to reach business goals effectively.

Production planning specialistFull Time

• Job Details:• Coordinate production workflow for one or multiple products • Plan and prioritize operations to ensure maximum performance and minimum delay • Assign workers and other staff to particular production operations • Schedule shift according to production needs • Monitor jobs to ensure they will finish on time and within budget • Address issues when they arise aiming for minimum disruption • Obtain output information (number of finished products, percentage of defectives etc.) • Prepare and submit status and performance reports • Keep paperwork organized • Collaborate with quality control, warehouse and other staff