Elizsa Houston

CSR, Sales

• Job Details:Enhanced customer satisfaction by promptly addressing inquiries and resolving issues. Streamlined the sales process for increased efficiency and improved customer experience. Built strong relationships with clients, leading to repeat business and referrals. Collaborated with team members to exceed sales targets and achieve company goals. Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions. Took payment information and other pertinent information such as addresses and phone numbers to place orders. Complied with company policies and procedures by encouraging positive and effective work environment among all employees. Resolved concerns with products or services to help with retention and drive sales. Managed over 50 customer calls per day, increased sales by 10%. Handled customer inquiries and suggestions courteously and professionally. Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Client Service Representative

CSR