Elizabeth Mburu

Project ManagerFull Time

• Job Details:• Developed and executed comprehensive project plans that effectively consider business requirements and client expectations, I achieved a 20% reduction in project delay and a 15% increase in overall client satisfaction. • Tracked project progress and key metrics, achieving a 95% adherence to project schedules, milestones, and budgets, while proactively mitigating risks, leading to successful project execution. • Fostered a culture of collaboration among project team members and stakeholders, facilitating regular meetings and reviews, which improved alignment and transparency, resulting in a 30% reduction in miscommunications and delays. • Partnered closely with business analysts and stakeholders to define and document project requirements, ensuring a clear understanding of client needs, leading to a 25% decrease in rework and requirement changes during the project lifecycle. • Utilized integration experience to architect and implement end-to-end solutions on top of streamlining project workflows, improving data visibility, and enhancing overall project efficiency. • Implemented Agile methodology principles, facilitating iterative development cycles, promoting continuous improvement, and ensuring adaptability to changing project requirements and market dynamics.

CUSTOMER SERVICE & ACCOUNT MANAGERFull Time

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