Basic Info

Ahmed Elessawy

6 years

Dakahlia, Egypt

Bachelor's Degree

Experienced

Work Experience

Senior OD & HR Specialist at Mansoura Advanced Medical Imaging (Elmogy Scan)

Experience Details

Senior OD & HR Specialist

Human Resources, Customer Service/Support

Manager


- Responsible of hiring process.
- Responsible of personnel.
- Responsible of Employee relation.
- Responsible of Training and development.
- Implement performance management system and its reports.
- Supervise Payroll and Benefits policy process and update it as per needs.
- Follow on internal policy implementation and responsible of update policy as per needs.
- Responsible of Investigation in any complaints within departments
- Responsible of customer satisfaction evaluation.
- Responsible of employees’ adherence to policy, dress-code shifts, and behavior.
- Solve all related employees issues.
- Solve customer complaints and issues as a second line.
- Responsible of investigations and guidance for department heads.
- Make exit interviews.


Company Details

Mansoura Advanced Medical Imaging (Elmogy Scan)

MASNOURA, Egypt

101-500 employees

Healthcare and Medical Services

Under Construction

Feb 2016 to Oct 2016 (8 months)
Senior Customer Care Specialist at Vodafone

Experience Details

Senior Customer Care Specialist

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Vodafone (multinational)

Maadi, Cairo, Egypt

More than 1000 employees

Telecommunications

www.vodafone.com.eg

Apr 2014 to Feb 2016 (1 year 10 months)
OD & HR Specialist (Project) at AYAD Poultry

Experience Details

OD & HR Specialist (Project)

Human Resources, Administration

Manager

- Put Main Vision, Mission, and goals for the company.
- Put main strategy with board.
- Prepare company policy, procedures and work models.
- Modify and manage HRIS.
- Manage recruitment.
- Responsible of personnel.
- Create and Maintain Performance management system.
- Create company Site and mange it as administrator.
- Setup and oversee administrative policies and procedures.
- Maintain Employee's filing.
- Write work contracts according to labor law.
- Interpret administrative and operating policies and procedures for employees.


Company Details

AYAD Poultry

Mansoura, DK, Egypt

101-500 employees

Food and Beverage Production

N/A

Mar 2013 to Jun 2013 (3 months)
OD & HR consultant (volunteer) at AYA Charity Foundation

Experience Details

OD & HR consultant (volunteer)

Human Resources, Administration

Experienced (Non-Manager)

- Improve and make documentations.
- Guiding board of managers to the best way to plan and to implement.
- Guiding board of directors in decision making.


Company Details

AYA Charity Foundation

Mansoura, DK, Egypt

11-50 employees

Non-Profit Organizations

N/A

Sep 2012 to Mar 2013 (6 months)
OD & HR Specialist at AYA Charity Foundation

Experience Details

OD & HR Specialist

Administration, Human Resources

Experienced (Non-Manager)

- Put main strategy.
- Manage hiring process.
- Prepare payroll with general manager.
- Identify training needs, and prepare training plan (in or out place).
- Responsible of mobile business packet.
- Write work contracts according to labor law.
- Create Facebook page and manage it as admin.
- Manage foundations projects.
- Responsible for providing secretarial, clerical and administrative support in order to ensure that services are provided in an effective and efficient manner.
- Open, sort, and distribute incoming correspondence, including faxes and email.
- File and retrieve corporate documents, records, and reports.
- Perform general office duties such as ordering supplies, maintaining records management systems, and performing basic bookkeeping work.
- Prepare agendas and make arrangements for board meetings.
- Manage and maintain executives' schedules.
- Setup and oversee administrative policies and procedures.
- Interpret administrative and operating policies and procedures for employees.
- Communicate with Social Affairs and representing the Foundation in Social Affairs meetings.
- Supervise office boy and driver.


Company Details

AYA Charity Foundation

Dakahlia, Egypt

11-50 employees

Non-Profit Organizations, Education

http://aya-4all.com/

Sep 2009 to Sep 2012 (3 years)

Education

BA in Law

Education Details

BA

Law

Mansoura University, Egypt

C / Good / 65 - 75%

N/A

N/A

Mansoura University
2002 - 2010
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Al Malik Al Kamil secondary school

Egypt

2001

C / Good / 65 - 75%

N/A

Al Malik Al Kamil secondary school
2001

Certifications

Human Resources
Dec 2012

Certificate details

Human Resources

Dec 2012

N/A

N/A

N/A

American University in Cairo

1- Organizational Behavior.
2- Recruitment & Selection.
3- Compensation Benefits.
4- Employee relations & Labor law.
5- Talent Management.
6- Strategic Management.
7-Performance Management.

Training and Courses

Training/Course Details

Crisis Management

Jun 2015

HARVARD

E-Learning

Training/Course Details

Stress Management

Jul 2015

HARVARD

E_Learning

Training/Course Details

Goal Sitting

Jul 2015

HARVARD

E_Learning

Training/Course Details

Becoming a Confident Trainer

Sep 2016

https://learn.open2study.com

E-Learning

This profile is fresh!
Last update 9 days ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveAdministrationAdministration & HR FunctionsAdobe IllustratorAnalyticalAppreciationArabicBecoming A Confident TrainerClarityComputer MaintenanceCreativeCrisis ManagementCustomer CareCustomer ServiceDrivingEducationEnglishEqualityEquityFairnessFitnessFlexibleFood And Beverage ProductionGoal SittingHealthcare And Medical ServicesHonestyHuman ResourcesInternet ApplicationsKick BoxingLawLearningLoyaltyMicrosoft ExcelMicrosoft OutlookMicrosoft PaintMicrosoft PowerPointMicrosoft VisioMicrosoft WordMysteryNon-Profit OrganizationsOD & HROD & HR ConsultantOD & HR SpecialistOD & HR Specialist (Project)OrganizingPlannerPlanningProblem SolverProfessionalismProficiencyRelationsSenior Customer Care SpecialistSenior OD & HR SpecialistSocializingSportsStress ManagementSupportSwimmingTelecommunicationsVodafone

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Tools and Technologies

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft PowerPoint

Microsoft PowerPoint

: Expert

: Extreme - I love it!

:

3-5 years

Microsoft Outlook

Microsoft Outlook

: Expert

: Extreme - I love it!

:

1-3 years

Computer Maintenance

Computer Maintenance

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Paint

Microsoft Paint

: Expert

: High

:

More than 7 years

Internet applications

Internet applications

: Advanced

: High

:

More than 7 years

Microsoft Visio

Microsoft Visio

: Advanced

: Extreme - I love it!

:

3-5 years

Microsoft Excel

Microsoft Excel

: Intermediate

: High

:

1-3 years

Adobe Illustrator

Adobe Illustrator

: Intermediate

: High

:

Less than 1 year

Fields of Expertise

Administration & HR functions

Administration & HR functions

: Advanced

: Extreme - I love it!

:

5-7 years

Customer Care

Customer Care

: Advanced

: High

:

1-3 years

OD & HR

OD & HR

: Advanced

: Extreme - I love it!

:

5-7 years

Key Skills

Analytical, Planner, Creative, Problem Solver, Flexible / Adaptive

Online Presence

http://www.linkedin.com/profile/view?id=219538113&trk=tab_prohttp://www.facebook.com/A.H.Elessawyhttps://twitter.com/A_H_Elessawyhttps://www.facebook.com/Delta.R.Jobs/

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