Elena Valieva

Clinic Operations ManagerFull Time

Clinic ManagerFull Time

Clinic ManagerFull Time

• Job Details:Biolite Aesthetic Clinic (Dubai,UAE) Clinic Manager (March 2016 - March 2019) DUTIES & RESPONSIBILITIES: • Handle clinic’s routine operations. • Create and execute clinic related human resource and finance objectives and customer service. • Guide and support participation in patient care delivery regularly. • Manage facilities, equipment, supplies, personnel and resources in relation to cost containment. • Execute clinical administrative policies and initiate action to enhance patient care programs. • Examine and resolve complaints received from staff, visitors, patients and physicians. • Support policy formulation and execute budget by providing financial projections during budget development. • Execute productivity increase strategies and optimize clinical staff and procedural value. • Explain good workplace behaviour and identify issues and use resources to resolve. • Understand future staffing requirements and create, execute and support clinical staff recruitment and retention strategies. • Identify position specific job responsibilities and core competencies to create clear job descriptions. • Improve staff - patient interactions through patient satisfaction tools. • Follow up with DHA/MOH processes/inspections. • Follow up with Municipality/Civil Defense inspections. • Supervise stock supplies and handle clinic calendar. • Establish and administer clinic specific policies and oversee system standard work.