ES

Elena Serbina

Guest Experience Manager

New Cairo, Cairo, Egypt

Work Experience

  • Guest Experience ManagerFull Time

    Four Seasons Hotel Cairo at The First Residence

    May 2018 - Sep 2020 -2 yrs, 4 months

    • Guest Experience SupervisorFull Time

      Four Seasons Hotel Cairo at The First Residence

      Apr 2017 - May 2018 -1 yr, 1 month

      • Guest Experience SpecialistFull Time

        Four Seasons Hotel Cairo at The First Residence

        Apr 2016 - Apr 2017 -1 yr

          • Education

          • Master's Degree in Management and economics

            Omsk State University of Transport

            Jan 2012 

          Skills

          • Complaint Management
          • Microsoft Office
          • Hotel, Restaurant, Cafe
          • Conference and meeting planning
          • Hospitality Management
          • Team management
          • Team Leadership

          Languages

          • Russian

            Fluent

          • English

            Advanced

          • Arabic

            Beginner
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