Elaraby Ahmed Hamed

Suez Canal Container Terminal

• Contunous Improvement ManagerFull Time

  Aug 2012 - Nov 2016 -4 yrs, 3 months

  Egypt , Port Said

  • Job Details:• Drive operational improvement in core business processes using standard tools and techniques leading to higher business productivity. • Study and analyze old and new ICT process to improve its performance by applying Len and Six Sigma Methodology. • Start and Control New Idea System for ICT Improvement • Put and Control ICT KPI • Study and Support New ICT Projects and check its benefits based to company stratagem • Control and follow up running projects and reporting
• Continuous improvement managerFull Time

  Aug 2012 - Nov 2016 -4 yrs, 3 months

  Egypt , Port Said

  • Job Details:Study of existing processes within the terminal & identifying methods & products by which these operations could be improved or streamlined in order to provide maximum cost effective benefits to the terminal.  Provide active support to business functions such as Operations, Engineering, Finance, Commercial, Procurement, Human Resources etc. as they deploy whilst leading lean six sigma projects to achieve operations excellence.  Ensure consistent, rigorous operations excellence methodology is executed throughout the Port.  Facilitates the sharing of "best practices" methods and ideas across the organization.  Utilize appropriate mechanisms to manage and track transformations and their impact.  Learn, apply and teach the Lean & Six Sigma methods  Develop infrastructure tools and supporting materials and conduct workshops that foster the cross functional deployment of Operations Excellence. Improve Operational Excellence competencies in different functions of the terminal  Implement change and contribute in cross-functional Six Sigma initiatives  Drive continuous process improvement and make our customer experience better than ever  Lead, motivate and support a large team within a time- sensitive and demanding environment
• As IT ManagerFull Time

  Apr 2012 - Aug 2012 -4 months

  Egypt , Port Said

  • Job Details:The Job Responsibility:- • IT Supply chain Management o Vendor Management o Inventory Management o Assessment of tender documents and to identify factors choose the best technical and financially o Evaluation and classification of consulting offices , companies and national institutions working in IT domain o Study and estimate the needs of information of information technology components and identification of controls procedures for obtaining it under the laws of that Company • IT Business Optimization Management o IT Project Manager o Apply & Control Lean & Six Sigma • Data Center Management o Power Management o Coaling Management o KPI o Servers Management o Design & Change Management • IT Governs Management “ ITIL “ o Apply ITIL Rules o Knowledge base Management • IT Service Desk Management o Control and Analysis Service Desk Data o Calculate KPI & IT staff performance o Create Weekly and monthly Report
• IT Team Leader / IT As. Manager Full Time

  Apr 2006 - Apr 2012 -6 yrs

  Egypt , Port Said

  • Job Details:APMT -, Tangier Lean & Six Sigma Black Belt ( Trained ) GPA : Excellent Continuous Improvement Manager-ADM Deps. Suez Canal Container Terminal Port Said - Egypt http://www.scct.com.eg/  Direct responsibility for the study of existing processes within the terminal & identifying methods & products by which these operations could be improved or streamlined in order to provide maximum cost effective benefits to the terminal.  Provide active support to business functions Information Systems . as they deploy whilst leading lean six sigma projects to achieve operations excellence.  Ensure consistent, rigorous operations excellence methodology is executed throughout the Port.  Facilitates the sharing of "best practices" methods and ideas across the organization.  Utilize appropriate mechanisms to manage and track transformations and their impact.  Learn, apply and teach the Six Sigma method.  Assisting terminals to deliver on their improvement initiatives.  Leads targeted improvement projects when required to address significant improvement efforts across terminal.  Provide guidance and support to local business process owners. Assistant IT Manager Suez Canal Container Terminal Port Said - Egypt http://www.scct.com.eg/ The Job Responsibility:- • IT Supply chain Management o Vendor Management o Inventory Management o Assessment of tender documents and to identify factors choose the best technical and financially o Evaluation and classification of consulting offices , companies and national institutions working in IT domain o Study and estimate the needs of information of information technology components and identification of controls procedures for obtaining it under the laws of that Company • IT Business Optimization Management o IT Project Manager o Apply & Control Lean & Six Sigma • Data Center Management o Power Management o Coaling Management o KPI o Servers Management o Design & Change Management • IT Governs Management “ ITIL “ o Apply ITIL Rules o Knowledge base Management • IT Service Desk Management o Control and Analysis Service Desk Data o Calculate KPI & IT staff performance o Create Weekly and monthly Report IT Team Leader / IT As. Manager ( Suez Canal Container Terminal – APMT ) Egypt Key results and responsibilities: Operation environment availability 24*7. - Office user Support ( Windows; Exchange; MS Office;…..) Oversees the day-to-day operations of IT operation team. Provide team leadership m coaching and coordinate team logistics. Contacts software vendors to obtain specifications needed to guide departments in their selection of software. Negotiates site licenses and coordinates volume purchase arrangements. Develops and implements disaster recovery procedures. Manages system operations support on 24/7 coverage. Installs and tests software upgrades as well as migrations. Performance and SLA management reporting. Monitors & tracks all IT – operation related assets in the terminal. Ensures vendor contacts are monitored and contracts adhered to. Manages call out service requirements. Co-ordinates and implements with the Database Administrator, Systems, applications and network security. Prepares and maintains all system operations procedures and documentation. Instruct and demonstrate pre-job safety talk to Insure that all reported team working in safe positions and with the proper way . -In Emergency cases, and incidents help and instruct investigation team as the technical advisor at site of incident - ERP IFS System 1st line support - Setup ; Manage and Secure Wireless Networking - Maintain projects budget and operate within that budget. - Drive operational improvement in core business processes using standard tools and techniques leading to higher business productivity. - Perform desk side hardware and software support and systems security. - IT Technical specialist on systems projects to support Operations, providing point of contact for troubleshooting site IT issues. - Manage and develop the local Field IT team and accountable for the ongoing operation of the plant information systems and data and telecommunications network. - Management of the plant Field IT budget and costing. - IT Infrastructure Management (Networking, CCTV, Gate Control, Data Center,..)
• IT Specialist Full Time

  Aug 2004 - Apr 2006 -1 yr, 8 months

  Egypt , Port Said

  • Job Details:Job Role: Technology/IT Responsible For The IT operation during a shift To provide IT service to customers, SCCT employees and other external partners Development of system solutions Repair of hardware and software packages Responsible for the entire IT installation during a shift In conjunction with Super User addresses user IT related problems Train users in operating application, hard and software Address problems and forward suggestion for changes to IT Mangers Monitor the networks during shift to ensure performance and protect against security risks. Assist customer which have need for IT support while visiting SCCT Communicate with external partners in area like WEB-access and EDI Report Problem to be resolved by other members of the IT department forward suggestions for improvements. Communicate with other department to report and resolve IT related problems Communicate with individual users to assist in resolving their IT related problems Attend seminars and IT related conferences to keep up to date with technology change