EE

ElSayed ElSaftty

Technical Support Engineer at Telecom Egypt

Work Experience

  • Technical Support Engineer

    Telecom Egypt

    Mar 2021 - Present -4 yrs, 4 months

    Egypt

    • Job Details:Analyzed the technical requirements and details required for developing the system and proposed solutions for implementing the same. Resolved technical problems with devices located in separated buildings. Configured new branch switches and routers. Designed and tested computer equipment for commercial use. Installed and configured all needed OS for servers and clients. Integrated software with existing systems. Resolved network technical issues.
  • IT Engineer

    Ceramic A Cleopatra Group

    Sep 2018 - Feb 2021 -2 yrs, 5 months

    Egypt

    • Job Details:Resolved technical problems with local area networks (LAN), wide area networks (WAN), and other systems. Provided assistance concerning the use of computer hardware and software, including printing, word processing, electronic mail, and operating systems. Installed and integrated VPN connections with VDSL connections for all branches and connected them together like one network connectivity. Installed servers and client configuration & contacted software companies for support.
  • Education

    • Bachelor's Degree in Computer Engineering

      Higher Institute of Engineering and Technology in Kafr El Sheikh (HIET)

      Jan 2017 

    Skills

    Languages

    • Arabic

      Fluent
    • English

      Intermediate
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