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Ekram Saeed ibrahim

Office Manager at 99 Studios

Heliopolis, Cairo, Egypt

Work Experience

  • office AdminFull Time

    Danone

    Oct 2016 - Present -8 yrs, 9 months

    Egypt , Cairo

    • Job Details:1- Handle administrative requests and queries from senior managers 2- Organizing and scheduling appointments 3-Planning meetings and taking detailed minutes 4-Preparing meeting and training rooms 5-Answering,and handling customer and cusomer complains 6-Hiring, managing and developing the junior administrative team 7-Provide excellent customer service. 8-responsible for Office suppliers and consumables
  • Branch CoordinatorFull Time

    CHUBB

    Feb 2015 - Present -10 yrs, 5 months

    Egypt , Cairo

    • Job Details:Supporting the Sales Force to achieve the targets : Receiving, scanning, and registration of new applications and medical results on system Following up the business and supporting the Sales Force Following up with the concerned Departments at the H.o. and handling the inquiries of the sales force Registration of collection payments on system with minumum number of errors .Helping other team memebers in new business and collection registration . preparing accurate Periodical reports for the top management to track the progress of manpower and Sales Production: By sending the reports on time. Sticking to the reports format and ensuring that the report contains accurate data Responsible for the hiring documents of the Sales force and preparing their Contracts with contacting the HR Dep to open their social Insurance: Validating and receiving the training documents with informing both the trainees and the B.Ms about the missing documents in order to collaborate in obtaining the missing documents easily .Preparing training reports and contracts for Sales Force Applying the new process of the policies issuance : by reviewing the applications and receiving the complete applications and enter them on the system to reduce the SLA of issuing the policy and minimize the pending application and requirements. Develop the problem solving skills: By analyzing the problems and thinking about alternative solutions to be discussed with the direct manager to be applied correctly .
  • Co FounderFull Time

    Chronicle Studios

    Jan 2015 - Present -10 yrs, 6 months

    Egypt , Cairo

    • Office Manager Full Time

      99 Studios

      Sep 2013 - Present -11 yrs, 10 months

      Egypt , Cairo

      • Job Details:Organize and supervise all of the administrative activities that facilitate the smooth running of an office. Responding customer inquiries and complaints ,follow up with the customers ,responsible for Social Media & all marketing aspects, planning for new marketing plans . Provide Owners by identifying needs for receptions , editors and kitchen , establishing policies, procedures, and work schedules. Organizing and chairing meetings with the staff ,liaising with designers and printers, organizing photography Events with clients . Responsible for all payment process , managing budgets, Manage finance issues, monthly salaries , All Office expenses and cash .. etc
    • Education

      • BA in chinese

        Ain Shams University (ASU)

        Jan 2008 - Jan 2012 - 4 yr

      Skills

      • Administration
      • Sales Operation
      • Mass Hiring
      • Microsoft Office
      • Customer Service

      Languages

      • Arabic

        Fluent
      • English

        Advanced
      • Mandarin

        Advanced
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