Basic Info

Mohamed Ekram

1 year

Giza, Egypt

Bachelor's Degree

Entry level

Work Experience

IT Specialist at Bavarian Auto Group

Experience Details

IT Specialist

IT/Software Development

Experienced (Non-Manager)

 Provide daily Helpdesk support to end users - desk side/phone/remote support.
 Monitor IT issues, provide user feedback, and suggest improvements in usage of systems, applications and processes.
 Keep network infrastructure up-to-date and secured.
 Configuration of routing and switching equipment.
 Hardware and software installations/upgrades.
 Develop and administer disaster recovery plans.
 Update, document and complete incident tickets.
 Assist in the migration of hardware, software, applications or operating systems.


Company Details

Bavarian Auto Group

Cairo, Egypt

More than 1000 employees

Automotive

N/A

Nov 2016 to present (1 year)
IT Specialist at Dimension Designs

Experience Details

IT Specialist

IT/Software Development

Experienced (Non-Manager)

 Support end-users with IT-related problems in a responsive and service oriented manner.
 Monitor backup jobs and ensure high level of completion success rate.
 Assist the IT director with project work to grow the technology infrastructure of the organization.
 Ensure data integrity with regard to our fixed asset inventories.
 Develop and maintain information architectures (data, application, network) ensuring the system is on-line daily.
 Maintain hardware and software maintenance agreements to ensure integrity of operations processes.


Company Details

Dimension Designs

Cairo, Egypt

11-50 employees

Architectural and Design Services

N/A

Dec 2014 to May 2015 (5 months)
Web Production Associate at HSBC

Experience Details

Web Production Associate

IT/Software Development

Entry Level

 Demonstrate advanced and expertise working with different content management
Systems (CMS) like BDE, GCMS, Inet, Sitecore and HTS
 Working with web-masters to manage and contain client’s websites.
 Development of web-based applications
 Follow established department protocols and process
 Follow established guidelines for applying meta-data to content websites under management
 Follow established online Job-coding filing system for all work produced and validate web-contents according to W3C validator
 Follow industry standards for properly formed HTML & other relevant web standards as in involved by the web manager

Achievements
 ISO 9001:2008 Certification for GPS (Global Publishing Services).


Company Details

HSBC (multinational)

Cairo, Egypt

N/A

Banking

www.hsbc.com

Jun 2013 to May 2014 (11 months)
Reserve Officer at Egyptian Armed Forces

Experience Details

Reserve Officer

IT/Software Development

Student

N/A


Company Details

Egyptian Armed Forces

Egypt

N/A

Military

N/A

Oct 2010 to Apr 2013 (2 years 6 months)
IT Specialist (intern) at Apache Corporation

Experience Details

IT Specialist (intern)

IT/Software Development

Student

N/A


Company Details

Apache Corporation (multinational)

Cairo, Egypt

501-1000 employees

Oil and Gas

http://www.apachecorp.com/

Aug 2009 to Sep 2009 (1 month)
IT Specialist (intern) at Schlumberger

Experience Details

IT Specialist (intern)

IT/Software Development

Student

N/A


Company Details

Schlumberger (multinational)

Cairo, Egypt

501-1000 employees

Oil and Gas

http://www.slb.com/

Jul 2009 to Aug 2009 (1 month)
IT Specialist (intern) at Apache Corporation

Experience Details

IT Specialist (intern)

IT/Software Development

Student

N/A


Company Details

Apache Corporation (multinational)

Cairo, Egypt

501-1000 employees

Oil and Gas

http://www.apachecorp.com/

Jun 2007 to Jul 2007 (1 month)
IT Specialist (intern) at Apache Corporation

Experience Details

IT Specialist (intern)

IT/Software Development

Student

N/A


Company Details

Apache Corporation (multinational)

Cairo, Egypt

501-1000 employees

Oil and Gas

http://www.apachecorp.com/

Jun 2006 to Jul 2006 (1 month)

Education

Bachelor's Degree in Computer Engineering

Education Details

Bachelor's Degree

Computer Engineering

modern academy for engineering & technology, Egypt

C / Good / 65 - 75%

N/A

N/A

modern academy for engineering & technology
2005 - 2010
High School - Thanaweya Amma

High School Details

Thanaweya Amma

dar el hoda language school

Egypt

2005

A / Excellent / 85 -100%

N/A

dar el hoda language school
2005

Certifications

CCNA R&S
Nov 2014

Certificate details

CCNA R&S

Nov 2014

958 out of 1000

N/A

N/A

Cisco

N/A

Certificate details

MCSA: Windows Server 2012

Apr 2015

N/A

N/A

N/A

Microsoft

N/A

CCNP: R&S
Jul 2016

Certificate details

CCNP: R&S

Jul 2016

950 out of 1000

N/A

N/A

CIsco

Cisco Certified Network Professional, CCNP Routing & Switching

ITIL Foundation
Jun 2017

Certificate details

ITIL Foundation

Jun 2017

35 out of 40

N/A

N/A

Axelos

N/A

Training and Courses

Training/Course Details

CCNA Routing & Switches

Sep 2014

Networkers

N/A

Training/Course Details

MCSA: Windows Server 2012

Mar 2015

Networkers

N/A

Training/Course Details

CCNP: R&S

Apr 2016

Networkers

Cisco Certified Network Professional, CCNP Routing & Switching

Training/Course Details

ITIL Foundation

May 2017

New Horizons

N/A

This profile is not updated!
Last update more than 4 months ago.

Jobseeker photo

Profile Skills and Keywords

Active Directory Domain ServicesAdaptiveApache CorporationArabicArchitectural And Design ServicesAutomotiveBankingCCNA R&SCCNA Routing & SwitchesCCNP: R&SCSS3Cisco Routers & SwitchesComputer EngineeringCreativeEnglishFlexibleHSBCHTML 5Handles StressITIT Customer Support ServicesIT SpecialistIT Support & HelpdeskITILITIL FoundationInformation TechnologyInitiativeInnovativeMCSA: Windows Server 2012MilitaryNetwork Administration & SecurityOil And GasReserve OfficerSchlumbergerSoftware DevelopmentSystem AdministrationWeb DevelopmentWeb Production Associate

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Advanced

: Advanced

Tools and Technologies

System Administration

System Administration

: Advanced

: Extreme - I love it!

:

3-5 years

Cisco Routers & Switches

Cisco Routers & Switches

: Advanced

: Extreme - I love it!

:

1-3 years

Active Directory Domain Services

Active Directory Domain Services

: Advanced

: Extreme - I love it!

:

1-3 years

Network Administration & Security

Network Administration & Security

: Advanced

: Extreme - I love it!

:

3-5 years

IT Customer Support Services

IT Customer Support Services

: Advanced

: Extreme - I love it!

:

5-7 years

HTML 5

HTML 5

: Advanced

: Medium

:

3-5 years

ITIL

ITIL

: Intermediate

: High

:

Less than 1 year

CSS3

CSS3

: Intermediate

: Medium

:

3-5 years

Fields of Expertise

Information Technology

Information Technology

: Expert

: Extreme - I love it!

:

More than 7 years

IT Support & Helpdesk

IT Support & Helpdesk

: Advanced

: Extreme - I love it!

:

5-7 years

Network Administration & Security

Network Administration & Security

: Advanced

: High

:

3-5 years

System Administration

System Administration

: Advanced

: High

:

3-5 years

Web Development

Web Development

: Intermediate

: Medium

:

1-3 years

Key Skills

Creative, Initiative, Flexible / Adaptive, Innovative, Handles Stress

Online Presence

http://eg.linkedin.com/pub/mohamed-ekram/10/129/b33/

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