Ehsan Hosny Hassan

Compliance InvestigatorFull Time

• Job Details:-Ensured compliance with international laws and regulations. -Conduct daily investigations following up the approved Standard Operating Procedure (SOP) with limited supervision. -Perform screen utilizing a 3rd party screen software provider and investigate the denied parties and sanction potential matches. -Participate in SOP enhancements and review of applicable policies, procedures, and business practices to recommend best practices and gaps to management.

Customer Service RepresentativeFull Time

• Job Details:-Answered inquiries by effectively researching, locating, and relaying information to customers. -Worked productively to determine the needs of customers and fast track solutions to those needs. -Worked well with upper management to ensure ultimate customer satisfaction. -Brought forth the ability to work well independently and collaboratively.