Basic Info
Ehab Karam
1 year
Cairo Governorate, Egypt
Bachelor's Degree
Entry level
Work Experience
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Customer service coordinator at HPA - Highly Professional Advisor
Experience DetailsCustomer service coordinator Education/Teaching, Training/Instructor Entry Level N/A Company DetailsHPA - Highly Professional Advisor Egypt 51-100 employees Education N/A
Oct 2016 to present (9 months)
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Project owner at Fast food
Experience DetailsProject owner Hospitality/Hotels/Food Services Senior Management (e.g. VP, CEO) N/A Company DetailsFast food Egypt N/A Food Services/Restaurants/Catering N/A
Oct 2011 to Apr 2015 (3 years 6 months)
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Call center at Esnad
Experience DetailsCall center Customer Service/Support Entry Level N/A Company DetailsEsnad Egypt N/A Consumer Services N/A
Oct 2011 to May 2012 (7 months)
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Education
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Bachelor's Degree in Political science
Education DetailsBachelor's Degree Political science Future University in Egypt (FUE), Egypt C / Good / 65 - 75% N/A N/A Future University in Egypt (FUE)
2008 - 2014
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High School - Thanaweya Amma
High School DetailsThanaweya Amma Helwan Secondary School Egypt 2008 B / Very Good / 75 - 85% N/A Helwan Secondary School
2008
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Training and Courses
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English conversation at Berlitz
Sep 2009
Training/Course DetailsEnglish conversation Sep 2009 Berlitz N/A |
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ICDL at future university
Jan 2010
Training/Course DetailsICDL Jan 2010 future university N/A |
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MAP 101 at FUE
Oct 2010
Training/Course DetailsMAP 101 Oct 2010 FUE N/A |
Training/Course DetailsEnglish conversation Oct 2016 Core management consulting N/A |
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BES Scholarship at Summit
Sep 2012
Training/Course DetailsBES Scholarship Sep 2012 Summit N/A |
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HR workshops at FUE
Mar 2010
Training/Course DetailsHR workshops Mar 2010 FUE N/A |
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HR online courses at Coursera
Dec 2016
Training/Course DetailsHR online courses Dec 2016 Coursera N/A |
Training/Course DetailsManagement and leadership skills Feb 2017 Hpa N/A |
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Customer service training at Hpa
Nov 2016
Training/Course DetailsCustomer service training Nov 2016 Hpa N/A |
Training/Course DetailsProtocol and diplomatic attitude Aug 2011 FUE N/A |
Last update more than 3 months ago.
Profile Skills and Keywords
AdaptiveArabicBES ScholarshipCall CenterCateringConsumer ServicesCustomer ServiceCustomer Service CoordinatorCustomer Service TrainingEducationEnglishEnglish ConversationFlexibleFood ServicesFootballFrenchGYMHR Online CoursesHR WorkshopsHard WorkerHospitalityICDLItalianLeaderLeadershipMAP 101Management And Leadership SkillsMicrosoft OfficeMicrosoft PowerPointMicrosoft WordNegotiationsNegotiatorPolitical ScienceProblem SolverProject OwnerProtocol And Diplomatic AttitudeReadingRestaurantsSportsSupportSwimmingVideo GamesWatching MoviesSelf-assesed Skills
Tools and Technologies
Microsoft Office
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Microsoft Word
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Microsoft PowerPoint
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Customer Service
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Fields of Expertise
Leadership
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Negotiations
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customer service
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Key Skills
Leader, Hard worker, Negotiator, Problem Solver, Flexible / AdaptiveOnline Presence
