Basic Info

Ehab Karam

1 year

Cairo Governorate, Egypt

Bachelor's Degree

Entry level

Work Experience

Customer service coordinator at HPA - Highly Professional Advisor

Experience Details

Customer service coordinator

Education/Teaching, Training/Instructor

Entry Level

N/A


Company Details

HPA - Highly Professional Advisor

Egypt

51-100 employees

Education

N/A

Oct 2016 to present (6 months)
Project owner at Fast food

Experience Details

Project owner

Hospitality/Hotels/Food Services

Senior Management (e.g. VP, CEO)

N/A


Company Details

Fast food

Egypt

N/A

Food Services/Restaurants/Catering

N/A

Oct 2011 to Apr 2015 (3 years 6 months)
Call center at Esnad

Experience Details

Call center

Customer Service/Support

Entry Level

N/A


Company Details

Esnad

Egypt

N/A

Consumer Services

N/A

Oct 2011 to May 2012 (7 months)

Education

Bachelor's Degree in Political science

Education Details

Bachelor's Degree

Political science

Future University in Egypt (FUE), Egypt

C / Good / 65 - 75%

N/A

N/A

Future University in Egypt (FUE)
2008 - 2014
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Helwan Secondary School

Egypt

2008

B / Very Good / 75 - 85%

N/A

Helwan Secondary School
2008

Training and Courses

Training/Course Details

English conversation

Sep 2009

Berlitz

N/A

Training/Course Details

ICDL

Jan 2010

future university

N/A

MAP 101 at FUE
Oct 2010

Training/Course Details

MAP 101

Oct 2010

FUE

N/A

Training/Course Details

English conversation

Oct 2016

Core management consulting

N/A

Training/Course Details

BES Scholarship

Sep 2012

Summit

N/A

Training/Course Details

HR workshops

Mar 2010

FUE

N/A

Training/Course Details

HR online courses

Dec 2016

Coursera

N/A

Training/Course Details

Management and leadership skills

Feb 2017

Hpa

N/A

Training/Course Details

Customer service training

Nov 2016

Hpa

N/A

Training/Course Details

Protocol and diplomatic attitude

Aug 2011

FUE

N/A

This profile is fresh!
Last update 14 days ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveArabicBES ScholarshipCall CenterCateringConsumer ServicesCustomer ServiceCustomer Service CoordinatorCustomer Service TrainingEducationEnglishEnglish ConversationFlexibleFood ServicesFootballFrenchGYMHR Online CoursesHR WorkshopsHard WorkerHospitalityICDLItalianLeaderLeadershipMAP 101Management And Leadership SkillsMicrosoft OfficeMicrosoft PowerPointMicrosoft WordNegotiationsNegotiatorPolitical ScienceProblem SolverProject OwnerProtocol And Diplomatic AttitudeReadingRestaurantsSportsSupportSwimmingVideo GamesWatching Movies

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Advanced

: Intermediate

Italian

Italian

: Intermediate

: Beginner

: Beginner

: Beginner

French

French

: Intermediate

: Beginner

: Beginner

: Beginner

Tools and Technologies

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

5-7 years

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

5-7 years

Microsoft PowerPoint

Microsoft PowerPoint

: Expert

: Extreme - I love it!

:

5-7 years

Customer Service

Customer Service

: Expert

: Medium

:

1-3 years

Fields of Expertise

Leadership

Leadership

: Expert

: Extreme - I love it!

:

1-3 years

Negotiations

Negotiations

: Expert

: Extreme - I love it!

:

Less than 1 year

customer service

customer service

: Expert

: Extreme - I love it!

:

1-3 years

Key Skills

Leader, Hard worker, Negotiator, Problem Solver, Flexible / Adaptive

Online Presence

www.linkedin.com/in/ehab-karam-1991102https://www.facebook.com/ehab.abdelrahman.9440http://wuzzuf.net/me/Ehababdelrahmankaram#

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