
Ehab Abdelaty Zayed
Senior Network Administrator
Giza, EgyptWork Experience
IT assist ManagerFull Time
Giza Company for Water and Wastewater (GCWW)
Nov 2011 - Present -13 yrs, 8 months
Egypt , Giza
- Job Details: Designing , implementing, supervision and monitoring of network infrastructures Designing , implementing and monitoring of Windows Server 2003 / 2008 / 2012 Active Directory implementation and administration Designing, implementing and monitoring of Domain Services: DNS, DHCP, WDS, IIS, WSUS, FSRM, Print Management….. Group Policy Design and implementation Design, implementation and administration of Microsoft Exchange Server 2003 / 2007 Dell Blade Servers Install, Configure and Management ISA Server 2004 / 2006 , TMG Install, Configure and Management Cisco ASA5520 Install, Configure and Management VSphere 5.5 Install, Configure and Management Kaspersky Security Center Install, Configure and Management Symantec Backup EXEC Install, Configure and Management Dell Tape Library System Install, Configure and Management EMC SAN Storage Install, Configure and Management Install, Configure and Management of Routers & Switches RFP Builder and Advisor for Systems: Biometric System, Monitoring & Surveillance System, Billing System, Handheld System, GPS System, SCADA Systems, Call Center……….. IT Helpdesk Ticketing System , Support Engineer
IT ConsultantFull Time
Holding Company for Water and Wastewater (HCWW)
Sep 2007 - Oct 2011 -4 yrs, 1 month
Egypt , Cairo
- Job Details: Designing and implementing Subsidiary Company’s network infrastructure Configuring and implementing Remote Access Solution: VPN Designing and implementing wireless architectures (D-Link Access Points) Infrastructure designer and RFP Builder Active Directory implementation and administration Designing, implementing and monitoring of Domain Services: DNS, DHCP, WDS, IIS, WSUS, FSRM, Print Management….. Group Policy Design and implementation Design, implementation and administration of Microsoft Exchange Server 2003 / 2007 Dell Blade Servers Install, Configure and Management ISA Server 2004 / 2006 , TMG Install, Configure and Management Cisco ASA5520 Install, Configure and Management VSphere 5.5 Install, Configure and Management SCADA and Communication (Local - WAN – Wi Max)Advisor Recommend, plan and assist in the choice and implementation of new technologies Billing System Advisor. Supervision for the Bills design and roles. Technical Project Manager for Billing System project on basis2 billing system "is the technologically advanced billing and customer information system (CIS) for the world wide utilities industry" basis2 completes the Oracle e-business suite for utilities, end-to-end transactional automation and daily business intelligence is delivered from a single database, Participate and supervise for doing the TORs and technical specifications of tenders.
Senior SupervisorFull Time
Nile Telecom (Public Payphones Service Provider)
Mar 2004 - Aug 2007 -3 yrs, 5 months
Egypt , Cairo
- Job Details: Managing a group of 4 professional engineers, 50 technicians and support staff responsible for operation and maintenance of the installed payphones (4300) within great Cairo regions through dealing with all kinds of exchanges (PSTN). Review the payphones down time reports on daily basis to set the daily maintenance plans. Ensuring effective department operation by improving the team skills and enhance their quality level through regular training on troubleshooting and problem–solving techniques by preparing the inspection processes and procedures. Directing teams to ensure maintenance works are coordinated efficiently, effectively, and profitably, while implementing quality assurance procedures. Overlooking and monitoring the warehouse's stocks that must be available to continue spares exchange between the warehouse and maintenance area. Evaluating performance plan & monitoring progress of maintenance area status. Supervising and implementing the annual plans and follow up the maintenance operations on time to meet the company objectives. Issuing the procedures and instructions required for the preventive maintenance of the payphones. Negotiating the best possible value of materials and ensuring quality control for materials supplied and updating a suppliers and service providers list. Controlling material purchase by issuing the purchase orders to compensate the tools, devices, and spares required for maintenance area. Managing and controlling the budget and expenses for the maintenance area. Developing the external communication network (i.e. with Egypt telecom. And joint work community). Assigning and analyzing the buffer stock of the spare parts needed for maintenance area by calculating the spares consumption every month. Making site inspections to assure data consistency and service quality.
Sales & Technical ManagerFull Time
- Job Details: Respond to calls from new and existing clients, diagnose and fix over the telephone where possible, or at the desk side. Supporting Hardware, Network, and Desktop Applications including MS Office. Design and build custom PC’s and Networks to customer’s specific needs and requirements. Provide advice and one to one training on Operating Systems and MS Office, stressing the importance of backups and security. E-mail set-up and advice (particularly using MS Outlook). Advise on viable repair/upgrade options and alternatives
Education
BSc in Electrical, Electronics and Communications Engineering
Higher Technological Institute - 10th of Ramadan CityJan 1994 - Jan 1999 - 5 yr
High School - Thanaweya Amma
Giza secondary schoolJan 1994
Achievements
Infrastructure Builder SCADA Advisor Billing Advisor Windows Server
Skills
- Dell Blade Servers
- Active Directory
- Kaspersky
- Backup Exec
- Microsoft Office
- ISA Server
- Microsoft Windows Server
- EMC Storage
- vSphere
- Windows Server
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Languages
Arabic
FluentEnglish
AdvancedFrench
Beginner
Training & Certifications
TOT
SWAT·2016Project Management Professional
Computek·2014MCSE Windows Server 2012
Computek·2014Cisco Certified Network Associate (CCNA)
Giza Water·2011Installing and Configuring Windows7 Client
New Horizons·2011SQL Server 2008 Administration
1Solutions·2010Project Management Professional
New Horizons·2008