Ehab Mohamed Asker

Network Engineer"Full Time

• Job Details: Provide implementation & supporting for CEMEX Network Infrastructure in Cairo HQ , Assiut Cement Plant and all Ready-Mix Sites in Egypt.  Provide Network Documentation including L2 & L3 topology and IP Address Map. Ehab Asker – Page | 2  Provide Network Discovery & Inventory ( Network Audit )  Participate in implementation of network Migration Project and Participate in the preparation of Low Level Design LLD & Network Migration Plan NMP & Acceptance Test plan ATP for Network Migration.  Configuration & Supporting L2 & L3 switched environments.  Provide Troubleshooting for WAN services.  Provide Support for Wireless LAN.  Provide Network Performance Monitor , Bandwidth Monitoring and Utilization and Network traffic Monitoring and Analysis Using :- 1- Solarwinds. 2- WanSpy. 3- CyberGauge. 4- PRTG Network Monitor.  Provide helpdesk support and

Technical Support EngineerFull Time

• Job Details: Handling customer inquiries, complaints, and ADSL Technical Problems.  Running first level troubleshooting steps.  Isolate customer problem and handle escalations to appropriate support team level.  Provided efficient solution of the customer’s problems.  Expertise in ADSL and LAN networks design.  Excellent Presentation skills and communication skills.  Technical Coaching: Ensuring proper technical development of new staff skills.  Reporting

Network and Maintenance EngineerFull Time

• Job Details:- Diagnose and maintaining all hardware and Software problems. - Maintaining company devices. - Implementing internal networks. - Monitoring the Network.