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Ehab Abdel Aziz Hamza

Sales and Retail Expert,Showroom Manager

Nasr City, Cairo, Egypt

Work Experience

  • Category ManagerFull Time

    21st General Trading

    Feb 2015 - Present -10 yrs, 5 months

    United Arab Emirates , Dubai

    • Job Details:Handling all the online Procurement. - Souring UAE local suppliers base on business request. - Explain and communicate with suppliers about our business model and contract details. - Negotiate terms of contract with suppliers. - Organize market survey and deliver survey report. - Place orders and ensure stock availability. - Supplier evaluation. - Setting the online Promotion in weekly and Monthly basis. - Increased the number of the online SKU's by almost 60 % since the launching date till. - Preparing the Sales reports and analysis - Monitoring the Stock movement to manage the stock availability all the time and ensure that the stock is not getting into the aging period. - Monitoring and Following up the online Transaction.
  • Retail ManagerFull Time

    I technology for computer and networking

    Feb 2014 - Feb 2015 -1 yr

    Egypt , Cairo

    • Job Details:• As a Manager, the primary function of the role will be to ensure that the objectives and requirements of the company regarding service, sales targets and standards are maintained. • As team leader, focus should be placed on sales staff and encouraging sales technique to create win-win situations on the sales floor, maintaining sales discipline and creating an environment for success. • Salesmen targets, evaluation, performance and product knowledge trained and provide training for staff whenever required. • All tasks related to stock evaluation and replenishments. • Ensure sufficiency of product positioning as per company guidelines (advertised Models, key value items. • Responsible for the training and orientation process of new sales staff and inducting them into the company image and principle. • Encourage and coach staff on lost/won sales. • Ensure the principals of service excellence are being used. • Ensure new products/services are trained to the sales staff and updated. • Conduct weekly meetings with store managers, and shift leaders. • Ensure stock availability and that all shelves are displayed with products. • Suggest to the Procurement dept for new products, which are not available based on Customers’ Needs.
  • Showroom MangerFull Time

    VIVA (STC Bahrain)

    Feb 2013 - Feb 2014 -1 yr

    Bahrain , Manama

    • Job Details:• Maintaining Showroom monthly target and achievement. • Managing staff levels to ensure that key target marketing areas are always covered • Responsible for overall managing and functioning of the store and day to day operations and ensuring the profitability of the store. • Evaluating each staff according to their individual performance as well as their branch performance. • Responsible of overall development of the staff and ensuring all the staff are contributing their best for effective functioning of the store. • Preparing monthly Sales report and presented to Sales Manager and Operation Manager. • Identifying and monitoring the performance of competitors in the market place. • Monitored the sales floor regularly, talking to staff and customers, and identifying and resolving urgent issues.
  • Deputy Showroom ManagerFull Time

    Jumbo Electronics

    Jan 2009 - Feb 2013 -4 yrs, 1 month

    United Arab Emirates , Dubai

    • Job Details:• Dividing Store Target in each department and encouraging them to achieve team targets as well as individual sales target. • Providing team leadership to achieve the set target and monitoring good work flow. • Consistently providing excellent customer service and maintaining reliable work ethics. • Distributing Sales target for staffs and set departmental Sales target as well as the section promoters. • Preparing monthly Sales reports. • Preparing KPI’s report • Updated superiors on business performance, new initiatives and other issues. • Maintained awareness of market trends in the retail industry. • Recognized forthcoming customer initiatives and kept up with local competitors.
  • Education

    • Bachelor's Degree in Accounting

      Benha University

      Jan 1996 - Jan 2000 - 4 yr

    • High School - Thanaweya Amma

      Masr Alhaditha

      Jan 1996 

    Achievements

    I got awarded as 1 of the best top 5 showroom manager in Viva I have got awarded as best Department head in jumbo for 2 consecutive years for achieving the highest sales in Dubai Summer festival ( DSF ) and Gitex. I got Awarded as the best football player in the Company football team ( Jumbo Electronics) I got Awarded by Blackberry for 2 Consecutive years during DSF and Gitex for the highest achievement and performance in between all the consumer electronics in Dubai.

    Skills

    • Hard Skills
    • Retail Department Head IT
    • Microsoft Windows
    • Microsoft Office
    • Retail Management System (RMS)
    • Retail Department Head Telecom

    Languages

    • Arabic

      Fluent
    • English

      Fluent

    Training & Certifications

    • Hp consumer electronics

      Hp Middle East·2007
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