Dina Hany Zaki

OPERATION SPECIALISTFull Time

• Job Details:RESPONSIBILITIES:  Performing day-to-day operations tasks  Serve as initial point of contact for customers who are shipping cargo  Fundamental understanding of the processes and documentation requirements involved in international shipping  Export Operations includes ocean freight bookings (LCL and FCL), arranging trucking and container drayage as well as possible assisting customer inquiries, provide quotations, and issue bookings  Process paperwork for specific mode of transportation shipments  Arrange trucking pickup and delivery  Coordinating shipments  Monitor requests and issues  Maintain excellent communication between Customers and Venders to ensure needs are met  Monitor the invoicing  Assists in solving inter-company and vendor accounting  Resolve issues for customers independently Demonstrate a detailed understanding of processes, procedures and technology for international transportation  Export Documentation such as AES filing, master bill instruction preparation, house bill preparation. Some L/C knowledge is helpful  Maintain profitability of accounts and identify opportunities for increasing revenue and profit margins by negotiating pricing with vendors and quoting clients  Handling of accounting matters including processing of invoices and client billing  Proactively communicate trade and regulatory information to customers  Must be able to multitask and be self-motivated  Working with customers under SOP’s for new and existing clients  I’m the key of global account.  Use international E2k system.

Import Specialist( AIR and OCEAN)Full Time

• Job Details:RESPONSIBILITIES:  Responsible for LCL, FCL, and air shipments, get involved with the full sea and air freight cycle& complete all documentation (Answering incoming inquiries, submitting offers, send & follow routing, status, send booking, register files, checking & following vessel departure and arrival, Flight departure and arrival date, issue letters of release for shipments, send pre-alert to consignees, releasing shipping documents to consignees, closing files to accounting department, apply every shipment in logbook, and follow any pending notes & files).  Apply order acceptance rule for each operation (approved quotation / valid buying rate / any instruction from customer).  Offering client's Professional logistic service with a high level of customer service at a competitive rate.  Negotiate the best service, price and achieve maximum cost reduction to produce margin improvements.  Working closely with overseas agents and carriers / co-loaders, tracking of shipments along with communications with our overseas office to insure seamless movement of cargo.  Monitor each step in operation and control lead time.(vessel departure and arrival/ Flight departure and arrival date/timely receipt of shipping documents from origin / pick up date /unload container at warehouse/ issuance delivery order/tacking D/O from airlines after payment of D/O charges ).  Solve any problems related to all shipments with cooperation of head of dept. Filling in computer and normal filling with a way to help the colleagues to trace details in case of absence.  Organizing with other departments regarding documentation and entries on imports using the Forwarding system.  Control opening and closing files on time and claim profitability from agents.  Issuance invoices to the clients.  Following up allocating pending payments from clients.  Checking availability with airlines.  Tacking bookings.  Creating files both manually and on the computer system  Receive pre-alert from overseas agent, HAWAB, MAWAB, manifest, MBL, HBL,commercial invoice & packing list.  Scheduling of pick-up daily