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Ehab Moheb Muhammed

Technical Support and Customer support Specialist at Awfarlak

Maadi, Cairo, Egypt

Work Experience

  • Technical Support and Customer support SpecialistFull Time

    Awfarlak

    May 2021 - Present -4 yrs, 2 months

    Egypt , Cairo

    • Technical Support / PromoterFull Time

      Asus

      Mar 2020 - Apr 2021 -1 yr, 1 month

      Egypt , Cairo

      • Job Details:My role at ASUS involves using my technical expertise to effectively promote and sell laptops while also providing exceptional customer support by solving different technical issues and problems related to our customer's laptops." Resolved work issues and team conflicts to promote progress

    • Help Desk SpecialistFull Time

      CompuMe

      Jun 2018 - Feb 2020 -1 yr, 8 months

      Egypt , Cairo

      • Job Details:My role At Compu-Me revolves around solving Laptops and PC Problems like Software Provided technical support to customers, effectively troubleshooting and resolving software and some of hardware issues

      • Education

      • Bachelor of Management and Information system in technical support

        Thebes Academy

        Jan 2014 - Jan 2018 - 4 yr

      Skills

      • Help desk
      • Hardware Troubleshooting
      • Hardware Diagnose
      • word
      • excel
      • Technical Support

      Languages

      • Arabic

        Fluent

      • English

        Advanced
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