profile-img

Ehab Ezzat

Credit and Collection Team Leader, Risk Management Division at Telecom Egypt (Sprint Egypt)

Helwan, Cairo, Egypt

Work Experience

  • ERPNext ConsultantPart Time

    Smart technology solutions

    Aug 2024 - Present -11 months

    Egypt , Cairo

    • Job Details: Led the successful implementation of ERPNext across Sales, Inventory, and Projects departments, resulting in streamlined workflows and improved cross-departmental visibility.  Conducted in-depth business analysis to configure tailored system modules.  Delivered user training sessions and post-go-live support, increasing adoption rates by 30%.  Developed technical documentation and ensured seamless system integration.
  • Telecom Egypt (Sprint Egypt)

    • Credit and Collection Team Leader, Risk Management DivisionFull Time

      Aug 2020 - Present -4 yrs, 11 months

      Egypt , Cairo

      • Credit & Collection Senior SpecialistFull Time

        Apr 2018 - Jul 2020 -2 yrs, 3 months

      •  RTM Senior Specialist.Full Time

        Vodafone

        Mar 2017 - Apr 2018 -1 yr, 1 month

        •  Enterprise Collection Specialist.Full Time

          Vodafone

          Mar 2016 - Feb 2017 -11 months

          • Education

            • Bachelor's Degree in Accounting

              Cairo University (CU)

              Jan 2011 

            Skills

            • Customer Service
            • Customer Care
            • Leadership
            • Team Coaching
            • Time Management
            • Time Scheduling
            • time plan
            • Quality Auditing
            • Risk Management
            • Credit Risk
            View More

            Languages

            • Arabic

              Fluent
            • English

              Advanced
            Share this Profile