Ehab Ahmed Abd El-Moneim
Customer Support Specialist at Teleperformance
Nasr City, Cairo, EgyptWork Experience
Maintenance EngineerFull Time
الشركة المصرية للتنمية الزراعية والريفية
Dec 2020 - Present -4 yrs, 7 months
Egypt , Cairo
- Job Details:Three month experience as a maintenance/repair engineer for heavy machinery, wheel loaders specifically.
Customer Support SpecialistFull Time
Teleperformance
Nov 2018 - Present -6 yrs, 8 months
Egypt , Cairo
- Job Details:Started as a customer service representative for 3 months, then got promoted to SME(Suject Matter Expert) for five months. And in September 2019 I got promoted to the Messaging team, handling higher level technical support and retention inquiries.
Education
BA in Mechanical engineering
Helwan UniversityJan 2013 - Jan 2020 - 7 yr
Languages
English
Fluent