Eman AbdRabou Mahmoud El-hotiby

Technical Support EngineerFull Time

• Job Details:Accepted as technical support engineer at Etisalat UAE project, provide information, advice and technical support to Arab and foreign customers regarding their home services provided by Etisalat  Delivering solutions to technical and non-technical end users  Transacted with Internet home devices as Routers-ITM and GPON technology  Answering costumers inquiries about the service and trouble shooting

Pre-Sales Engineer Internship

• Job Details:Supports sales productivity and deal flow by securing the “technical close” in complex solutions and study well cisco devices for networking and security.  Transacted with CISCO devices.  Design network topologies for costumers.

Operation Room TraineeInternship

• Job Details:Acts on behalf of importers, exporters or other companies or persons, organizing the safe, efficient and cost-effective transportation of goods.  Offering consolidation services by sea and road - ensuring cost-effective and secure solutions to small shippers with insufficient cargo to require their own dedicated units.  Maintaining communication and control through all phases of the journey, including the production of management reports and statistical and unit cost analysis.  Offering tailored IT solutions and electronic data interchange (EDI) connections.  Deals with Transport Contractor in Egypt’s sea ports.