Edward Edward

IT Support Specialist

• Job Details:Coordinate and manage the entire onboarding process for new hires, serve as the first point of contact for customers, administer user and computer accounts, provide hands-on support for technical setups, troubleshoot and diagnose IT issues efficiently, and contribute to the knowledge base.

Software Project Manager

• Job Details:Maintain accurate records of all client interactions, facilitate a smooth onboarding experience for customers, oversee the setup of customer accounts, and lead the resolution of client escalations.

IT Support Specialist

• Job Details:Collaborate with team members to resolve complex customer issues, oversee onboarding experience for new employees, and maintain detailed documentation of IT processes.