
Ebtihal Ehab Sedik
Call Center Agent at Banque Misr
Hadayek Alahram, Giza, EgyptWork Experience
Call Center AgentFull Time
Oct 2023 - Present -1 yr, 9 months
- Job Details:Obtaining client information by answering telephone calls, informing clients by explaining procedures, answering questions, providing information, Helping clients with problems related to their own Accounts, (credit, debit, prepaid) cards, certificate of deposit, time deposit, loans, Handling customers to reach their satisfaction, Using banking system to provide information and take the actions.
Education
Bachelor's Degree in Banking
Sadat Academy for Management Sciences (SAMS)Jan 2018
Skills
- Customer Support
- Communication
- Microsoft Office
- Banking Sector
- Customer Service
- Relationship Building
- Banking Services
- Problem Solving
- Time Management
- Good Listener
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Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
summer training
Bank Misr·2017Summer training
Bank Misr·2016