
Ebram Nashaat Estafanos Nashed
Teller & Sales Operations Agent at ValU
Hadayek Alahram, Giza, EgyptWork Experience
Teller & Sales Operations AgentFull Time
ValU
May 2024 - Present -1 yr, 2 months
Egypt , Giza
- Job Details:• Customer Service & Transactions: Assisted customers with their banking needs, including processing deposits and withdrawals. Provided exceptional customer service by addressing inquiries and resolving issues efficiently. • Sales & Product Promotion: Promoted and cross-sold financial products and services, such as activation accounts and investment products. Met or exceeded sales targets by identifying customer needs and offering appropriate solutions. • Operational Support: Managed daily cash flow ensured accurate balancing of cash drawers, and maintained strict adherence to security and compliance protocols. Supported branch operations by assisting with audits and reporting. • Team Collaboration: Collaborated with branch staff and management to achieve business goals and improve branch performance. Participated in training sessions to stay updated on new products and services.
Education
Bachelor's Degree in Accounting
Modern Sciences and Arts University (MSA)Jan 2023
Languages
Arabic
FluentEnglish
Advanced