
Ebrahim Ahmed Sayed
Seniro Data Entry at Casita
Shubra, Cairo, EgyptWork Experience
Customer Service AdvisorFull Time
Sep 2021 - Nov 2021 -2 months
- Job Details:Customer Service Advisor (Expert Deck) blended Handling and Resolving customer complaints escalations Follow up with the customer to check whether the problem solved or not Solving technical issues related to Mobile services and E-life services(MS&HS) Refund and compensate after listening to customer’s call with advisor to validate customer’s dispute
Data analyst (Segment)Full Time
- Job Details:Analyze financial data – and create financial models for decision support Analyze current and past financial data and performance Reporting to the Finance Manager the operation progress on a weekly basis
customer service representativeFull Time
- Job Details:handling customer issues & customer's inquires
Education
B.A. in commerce major in Accounting
Ain Shams University (ASU)Jan 2012 - Jan 2016 - 4 yr
High School - Thanaweya Amma
Al Salaam secondary schoolJan 2012
Languages
English
Fluent
Training & Certifications
learning English
not courses·2018Microsoft office skills
Ain shams·2015peachtree
Ain Shams·2015