Ebrahim Mosad

It SpecialistFull Time

• Job Details:Worked on Ticketing system. Worked on EPC. Worked on active directory. Worked on Exchange server. Worked on hardware and software issues. Worked on printers and their issues. Worked to solve end users problem Worked on CUCM to create new users. Worked on CRM to create users and give them specific roles

It Help DeskFull Time

• Job Details:First line IT support to solve end users hardware and software. Worked on active directory. Worked on Exchange server. Printer problems. Hardware and software issues.