Ebrahim Hussien El-Ghorab
Supervisor at Convergys
6th of October, Giza, EgyptWork Experience
SupervisorFull Time
Convergys
May 2013 - Present -12 yrs, 2 months
Egypt , Giza
- Job Details:Managening and supervising to make sure that the company policies are applied handling customers escalations Monitoring and coaching agents in order to develop agents skills to raise the quality standard to maintain the goals and targets
Education
Bachelor's Degree in Managerial information system
Modern Academy in Maadi (MAM)Jan 2007
Languages
English
FluentArabic
Fluent