EK
Ebbey - KiSofi Tech
Salesforce Engineer 4 (Tech Lead) at RingCentral India Pvt. Ltd.
BengaluruWork Experience
Salesforce Engineer 4 (Tech Lead)
RingCentral India Pvt. Ltd.
Nov 2024 - Present -8 months
- Job Details:Lead a team of 6 developers in addressing production bugs and data fixes, ensuring minimal disruption to business operations. Collaborate closely with product management to analyze, understand, and implement business requirements effectively. Drive the development and enhancement of quote-to-cash applications on the Salesforce platform to optimize business processes.
Icon PLC
Oct 2022 - Nov 2024 -2 yrs, 1 month
- Job Details:Develop and extend Salesforce (SFDC) core functionality using the Force.com platform to meet complex business needs. Create and implement custom Salesforce applications and features to enhance business processes and productivity.
Senior Salesforce Developer/Administrator
PRA Health Science
Nov 2019 - Mar 2022 -2 yrs, 4 months
- Job Details:Assist in developing and maintaining documentation on processes, policies, application configuration, knowledge articles, etc. Maintain security such as user accounts, sharing rules, user roles, user profiles, field level security.
Senior Salesforce Administrator
Technosoft Corp Pvt Ltd
Jan 2019 - Oct 2019 -9 months
- Job Details:Assist in developing and maintaining documentation on processes, policies, application configuration, knowledge articles, etc. Manage operational requests and troubleshoot issues, working with diverse user groups.
Education
Bachelor's Degree in Bio-Chemistry
Chennai National Arts and Science CollegeJan 2013