ESRAA Abd Elghani MOHAMED

Operations & Administrative AssistantFull Time

• Job Details: Supervise operations to maintain efficiency, compliance, and alignment with organizational goals, proactively addressing inefficiencies and improving operational processes.  Assist the certified public accountant with financial reports and audits, ensuring accuracy, compliance, and timely submissions, and oversee material procurement and shipment logistics to ensure timely deliveries and efficient supply chain management.  Manage procurement by maintaining supplier accounts, tracking expenses, making cost effective purchasing decisions, and ensuring timely delivery of goods and services.  Implement ISO 9001 and 45001 standards in partnership with a specialized institute, ensuring compliance with health and safety regulations and promoting a safe workplace.  Conduct interviews for operations administrative roles, ensuring the selection of top-tier candidates and managing job postings across social media to attract a diverse talent pool.  Monitor new employees during probation to provide performance assessments and feedback to facilitate their successful integration and growth.  Prepare employee lifecycle document such as appointments, rejections, and salary increments, while ensuring accurate payroll processing and collaborating on annual increment decisions.

Operation & Admin SupervisorFull Time

• Job Details:- Designed and implemented a comprehensive performance management system to evaluate employee progress, resulting in a 20% increase in staff retention and a 15% reduction in workplace grievances - Oversaw and refined the employee standards and procedures, using existing HR systems as well as improved or recommended processes - Maintained and enhanced employee benefits programs, including compensation, health insurance, expense reimbursement, and vacations - Established and updated work schedules to account for changing staff levels and expected workloads - Developed training and performance management program that ensures all employees are familiar with their job responsibilities, as well as relevant legal and safety requirements

Administrative SpecialistFull Time

• Job Details: Supervise administrative and operational staff to ensure efficient workflows, task delegation, and timely resolution of inquiries to maintain high customer satisfaction.  Streamline office procedures and policies to enhance operational efficiency, ensure compliance with maritime regulations, and achieve a 100% audit pass rate.  Oversee procurement, negotiate cost reductions with vendors, manage inventory, and coordinate with operational teams to maintain service quality and cost efficiency.  Prepare budgets and expense reports for submission to the General Manager while ensuring accurate documentation in collaboration with the Certified Public Accountant.  Implement recruitment strategies, train and on board new employees, optimize staff productivity through efficient scheduling, and ensure operational continuity during vacations.