ER

ENGY Mohamed RAMZY

General Insurance Team Leader at Crescent Egypt Insurance Brokers

Giza, Egypt

Work Experience

  • General Insurance Team Leader

    Crescent Egypt Insurance Brokers

    Jan 2023 - Present -2 yrs, 6 months

    Egypt

    • Job Details:Ensure that all accounts have been renewed on time without missing any policy. Maintain all accounts without losing any of them. Ensure that all accounts have been paid on time and reconcile with the accounting department. Answer inquiries from the accounting department regarding policy details. Work with the BD department to acquire new customers and achieve company targets. Analyze production of each year in relation to the department's situation. Help the accounting department with the yearly budget. Manage the team and ensure task completion. Make decisions and solve client problems. Develop organizational systems for keeping records, reports, and agendas. Strategize long-term business objectives based on customer feedback.
  • Account Executive

    Crescent Egypt Insurance Brokerage

    Mar 2020 - Jan 2023 -2 yrs, 10 months

    Egypt

    • Job Details:Managing several individual and corporate portfolio accounts. Communicating regularly with customers to handle insurance requests. Preparing insurance slips for all lines of business. Making market exercises and suggesting the best offers to clients. Managing the customer's renewal process and following up on claim investigation results.
  • Treaty Reinsurance Specialist

    Fremir Reinsurance Services

    May 2018 - Sep 2019 -1 yr, 4 months

    Egypt

    • Job Details:Preparing statistics and slips of treaties programs. Preparing SOA of quarters regarding inwards and outward treaties. Preparing the X.O.L premium and adjustment premium. Handling inquiries and correspondences between ceding companies and reinsurers. Claim handling and preparing SOA of claims.
  • ADSL Customer Service Representative

    Orange Telecommunications

    Mar 2018 - May 2018 -2 months

    Egypt

    • Job Details:Provides answers to clients by identifying problems and guiding them through corrective steps. Recommends devices and techniques to accommodate clients' disabilities.
  • Education

    • Bachelor's Degree in Actuarial Science

      Cairo University (CU)

      Jan 2017 

    Skills

    • Claims Management
    • Team management
    • Problem Solving
    • Customer Service
    • Insurance knowledge
    • Willingness to learn
    • Hard Worker
    • Communication
    • positive attitude

    Languages

    • English

      Beginner
    • Arabic

      Beginner
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