Emad A Gobran
Assistant Manager at Bank of Bahrain and Kuwait
Maadi, Cairo, EgyptWork Experience
Assistant ManagerFull Time
Bank of Bahrain and Kuwait
May 2008 - Present -17 yrs, 3 months
Kuwait , Kuwait City
- Job Details:• reviewing work procedures to improve the work cycle • Assisting in preparing the IT study and plan required with co-ordination with HO • Database Administrator for SQL • Troubleshooting and upgrading S/W and H/W • Resolving entire routine outage and follow up H/W & S/W problems with vendors as well as HO • Preparing and providing all reports and statistical information to business users - Retail, Corporate, Pay-ments, Admin, and Treasury etc. • Providing technical support and solutions to STP (Straight through Processing for SWIFT) implementation, as well as performing preliminary business behavior testing prior to handing over to users. • Overseeing the implementation of entire systems such as Phoenix, GFS, Routers, Quantum and China • Monitoring and controlling SWIFT system • Preparing and providing staff training for the new • Representing BBK for Central bank of Kuwait (CBK) and Kuwait banking Association (KBA) IT meetings. • Assisting in preparation of the IT budget up to 200,00.000 KWD • Managing the security administration for the banking applications, A/D and Exchange server • Acting as project manager on various projects such as RTGS system (KASSIP) and TBS (Traditional Banking System) • Handling daily technical routine errors and providing solutions. • Acting as IT deputy Manager in absence of the IT manager
Assistant ManagerFull Time
- Job Details:• Understanding the strategic objectives of clients & business users, in order to create tactical plans that lead to realizing those objectives. • Implementing project management techniques that improve the effectiveness of operations, procedures, products or services. • Organizing people and assigning tasks and responsibilities to achieve the highest productivity levels; • Serving as a buffer between client/customer and technical work groups, to avoid misunderstandings between technical and business languages • Solving and troubleshooting all production problems of the applications (Flexcube) being used by Citibank Egypt • Working with most of the computers brands epically HP, IBM and Toshiba • W2k/Windows2003 Servers Administrator (H/W & S/W) • W2k/XP workstation Support (H/W & S/W) • Handling Network Support including cabling and some minor issue on telecommunication • Handling MS-Exchange server on our local LAN. • Supporting software for several banking applications (installation and troubleshooting) • Handling all the issues related to Database administration on SQL 2000 and SQL 7 such as backup/restore, log shipping, performance monitors and some miner problem on SQL programming. • Leading the team responsible for O/S Migration for the entire bank from WinNT4 and W2k to SOE Citigroup standard O/S. • Implementing Citidocs (archiving system) project in Algeria. • Blackberry support and troubleshooting for entire users of Citibank
Education
Technical Diploma in Computer Science
American University in Cairo (AUC)Jan 1999 - Jan 2001 - 2 yr
Bachelor's Degree in Accounting
Cairo University (CU)Jan 1995 - Jan 1999 - 4 yr
High School - Thanaweya Amma
holy family schoolJan 1991
Achievements
• MCSE Windows NT 4 Track from
Languages
English
Advanced
Training & Certifications
PMP
PMP·2014MCSE
Micrsoft ·1999