ET

ELHOWT TUBE

IT Support Manager at Maxab

Cairo, Egypt

Work Experience

  • IT Support Manager

    Maxab

    Oct 2022 - Present -2 yrs, 11 months

    Egypt

    • Job Details:Installing and configuring hardware and software components to ensure usability. Troubleshooting hardware and software issues. Repairing smartphones, computers, and other electronic devices. Ensuring electrical safety standards are met. Upgrading the entire system to enable compatible software on all computers. Installing and upgrading anti-virus software. Performing tests and evaluations of new software and hardware. Providing support to users and being the first point of contact for error reporting. Establishing good relationships with all departments and colleagues. Conducting daily backup operations. Managing technical documentation.
  • IT Support Manager

    Arabiya Inform

    Jan 2021 - Aug 2022 -1 yr, 7 months

    Egypt

    • IT Help Desk

      Military Production Support for Information Technology

      Jan 2010 - Nov 2020 -10 yrs, 10 months

      Egypt

      • Job Details:Map planning. Troubleshooting mobile devices.
    • Skills

      • Software Troubleshooting
      • Microsoft Office
      • VPN
      • Operating Systems
      • Windows
      • Computer Networking
      • Maintenance
      • Microsoft Windows Server
      • Vmware
      • DNS
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