
Ehab Zaky Madyan
Sales Buzz application support specialist at Egypt Foods
Tanta, Gharbia, EgyptWork Experience
IBM Storage & AIX AdministratorFull Time
May 2019 - Dec 2021 -2 yrs, 7 months
Egypt , Monufya
- Job Details:- Providing daily system administration duties for IBM Power 7 , IBM Power 8 and IBM Power 9 servers hardware running AIX, including patching, monitoring, and securing servers in an enterprise environment. - Monitoring and maintain IT environment to ensure SLA’s are met, and issues are properly escalated to IBM support if we need. - Executing implementation of new systems and upgrades to existing systems with IBM support. - Executing tasks associated with departmental projects to ensure timely completion. - Participating in the development of architecture design and integration with existing IT infrastructure. - Align tactical objectives with other IT departments. - Block Storage management and optimization: upgrades, audits, performance monitoring and troubleshooting, migration, volume configuration and provisioning - Create and manage Flash copy and restore it when we need - Administrating daily backup jobs using Avamar backup solution.
Senior network and collaboration support engineerFull Time
Jul 2016 - Apr 2019 -2 yrs, 9 months
Egypt , Monufya
- Job Details:Troubleshoot, Identify and Resolve collaboration issue -Cisco Unified Communications Manager -Cisco Unity Connection -Cisco Unified Presence Server and Expressway -Cisco Video Solutions Telepresence server and TMS -Over 230 Cisco , third-party IP phones and video conference set • Regarding passive Network -Network design for more than 10 branches -Follow up the implementation of the network in the administrative buildings of the company -Point to point Nano station solution design and implementation. -Troubleshooting all issue about passive networks and Wireless
IT SupportFull Time
- Job Details:SharePoint 2010 implementation Troubleshoot all network and PC issue
Technical Support ADSL EngineerFull Time
Net-Egypt
Jan 2013 - Dec 2013 -11 months
Egypt , Gharbia
- Job Details:- Handle Customer's Inquiries in any technical problems - Provide the customers with fast solutions
Education
BA Management Information Systems in Management Information Systems
Delta Higher Institute for Computer ScienceJan 2008 - Jan 2012 - 4 yr
Skills
Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
CCNA Routing and switching
2016CCNA
Private·2015MCSA 2012
Logic academy ·2014MCSA 2012
2014MCP 2012
2014I.L.C certificate of English language
The International British Institute.·2012Maintenance "Hardware & Software
Training center for IT Gharbia Governorate ·2012Maintenance
2012MCSA 2003
Logic academy ·2011CCNA
Logic academy ·2011MCP
Microsoft ·2010