profile-img

Ehab Zaky Madyan

Sales Buzz application support specialist at Egypt Foods

Tanta, Gharbia, Egypt

Work Experience

Egypt Foods

  • Sales Buzz application support specialistFull Time

    Jan 2022 - Present -3 yrs, 6 months

    Egypt

    • IBM Storage & AIX AdministratorFull Time

      May 2019 - Dec 2021 -2 yrs, 7 months

      Egypt , Monufya

      • Job Details:- Providing daily system administration duties for IBM Power 7 , IBM Power 8 and IBM Power 9 servers hardware running AIX, including patching, monitoring, and securing servers in an enterprise environment. - Monitoring and maintain IT environment to ensure SLA’s are met, and issues are properly escalated to IBM support if we need. - Executing implementation of new systems and upgrades to existing systems with IBM support. - Executing tasks associated with departmental projects to ensure timely completion. - Participating in the development of architecture design and integration with existing IT infrastructure. - Align tactical objectives with other IT departments. - Block Storage management and optimization: upgrades, audits, performance monitoring and troubleshooting, migration, volume configuration and provisioning - Create and manage Flash copy and restore it when we need - Administrating daily backup jobs using Avamar backup solution.
    • Senior network and collaboration support engineerFull Time

      Jul 2016 - Apr 2019 -2 yrs, 9 months

      Egypt , Monufya

      • Job Details:Troubleshoot, Identify and Resolve collaboration issue -Cisco Unified Communications Manager -Cisco Unity Connection -Cisco Unified Presence Server and Expressway -Cisco Video Solutions Telepresence server and TMS -Over 230 Cisco , third-party IP phones and video conference set • Regarding passive Network -Network design for more than 10 branches -Follow up the implementation of the network in the administrative buildings of the company -Point to point Nano station solution design and implementation. -Troubleshooting all issue about passive networks and Wireless
    • Network support engineerFull Time

      Jun 2014 - Jun 2016 -2 yrs

      Egypt

    • IT SupportFull Time

      Fashion International Group

      Dec 2013 - Jun 2014 -6 months

      Egypt , Cairo

      • Job Details:SharePoint 2010 implementation Troubleshoot all network and PC issue
    • Technical Support ADSL EngineerFull Time

      Net-Egypt

      Jan 2013 - Dec 2013 -11 months

      Egypt , Gharbia

      • Job Details:- Handle Customer's Inquiries in any technical problems - Provide the customers with fast solutions
    • Help DiskInternship

      Fashion International Group

      Jun 2012 - Dec 2012 -6 months

      Egypt , Cairo

      • Education

        • BA Management Information Systems in Management Information Systems

          Delta Higher Institute for Computer Science

          Jan 2008 - Jan 2012 - 4 yr

        Skills

        • Information Technology (IT)
        • Storage
        • Cisco Collaboration
        • MCSA
        • Computer Maintenance
        • A +
        • Backup Solution
        • IBM AIX
        • MCSA 2003
        • CCNA

        Languages

        • Arabic

          Fluent
        • English

          Advanced

        Training & Certifications

        • CCNA Routing and switching

          2016
        • CCNA

          Private·2015
        • MCSA 2012

          Logic academy ·2014
        • MCSA 2012

          2014
        • MCP 2012

          2014
        • I.L.C certificate of English language

          The International British Institute.·2012
        • Maintenance "Hardware & Software

          Training center for IT Gharbia Governorate ·2012
        • Maintenance

          2012
        • MCSA 2003

          Logic academy ·2011
        • CCNA

          Logic academy ·2011
        • MCP

          Microsoft ·2010
        Share this Profile