Basic Info

Muhammad Ali

3 years

Giza, Egypt

Bachelor's Degree

Experienced

Work Experience

Dentist at Ministry of Health

Experience Details

Dentist

Medical/Healthcare, Administration

Experienced (Non-Manager)

•Examine teeth, gums, and related tissues, using dental instruments, x-rays, or other diagnostic equipment, to evaluate dental health, diagnose diseases or abnormalities, and plan appropriate treatments.
•Advise or instruct patients regarding preventive dental care, the causes and treatment of dental problems, or oral health care services.
•Clean calcareous deposits, accretions, and stains from teeth and beneath margins of gums, using dental instruments.
•Reassuring anxious patients and clearly explaining procedures to them.
•Manage business, supervising staff and handling paperwork.
•Dealing with emergency cases like relieving a patient's pain.
•Write prescriptions for antibiotics or other medications.
•Performing corrective surgery to extract teeth.


Company Details

Ministry of Health

Egypt

N/A

Healthcare and Medical Services

N/A

Dec 2014 to present (2 years)
International Account Advisor at Vodafone International Services

Experience Details

International Account Advisor

Customer Service/Support

Entry Level

Job Description:

• Create a smooth communication channel with different departments to resolve customer problems and requests when needed in a highly professional manner.
• Provide customers with superior recommendations and actions, and be a driver for customer’s satisfaction and loyalty.
• Supporting corporate queue by handling small and medium-sized enterprises’ authorized and end-users inquires.
• Prioritizing and achieving multiple tasks, establishing and meeting deadlines.
• Providing guidance in areas of professional matters as requested or needed.
• Perform standardized activities and tasks efficiently and effectively.
• Handle and retain all the customers’ complaints within the SLA.


Company Details

Vodafone International Services (multinational)

6th of October, Egypt

More than 1000 employees

Telecommunications

N/A

May 2015 to Oct 2015 (5 months)

Achievements


A Thank You certificate from Vodafone International Services for my dedication and outstanding performance. A Thank you Certificate from Om El-Masryeen General Hospital for my dedication and commitment.

Education

BDent in Dentistry

Education Details

BDent

Dentistry

Misr University for Science and Technology (MUST), Egypt

B / Very Good / 75 - 85%

N/A

N/A

Misr University for Science and Technology (MUST)
2006 - 2013

Training and Courses

Training/Course Details

Infection Control

Aug 2014

Misr University for science and Technology

N/A

Training/Course Details

CPR

Aug 2014

Misr University for Science and Technolgy

International Licensed Emergency Responder.

This profile is fresh!
Last update 23 days ago.

Jobseeker photo

Profile Skills and Keywords

AdministrationAdobe LightroomAdobe PhotoshopArabicCPRCustomer ServiceDentistDentistryDrivingEnglishExecutorFishingFixing StuffFrenchHandles StressHard WorkerHealthcare And Medical ServicesInfection ControlInternational Account AdvisorInternetLeaderMechanicsMedicalMicrosoft WordPhotographyPhotography.Problem SolverReadingSalesSupportTelecommunicationsVodafone International Services

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Advanced

: Advanced

French

French

: Beginner

: Beginner

: Beginner

: Beginner

Tools and Technologies

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

Adobe Lightroom

Adobe Lightroom

: Advanced

: Extreme - I love it!

:

1-3 years

Adobe Photoshop

Adobe Photoshop

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Microsoft Word

Microsoft Word

: Intermediate

: Medium

:

5-7 years

Fields of Expertise

Photography

Photography

: Expert

: Extreme - I love it!

:

1-3 years

Driving

Driving

: Expert

: Extreme - I love it!

:

More than 7 years

Infection Control

Infection Control

: Expert

: Extreme - I love it!

:

3-5 years

Dentistry

Dentistry

: Advanced

: High

:

3-5 years

Sales

Sales

: Intermediate

: Medium

:

Less than 1 year

Mechanics

Mechanics

: Intermediate

: Extreme - I love it!

:

3-5 years

Key Skills

Executor, Leader, Hard worker, Problem Solver, Handles Stress

Online Presence

https://eg.linkedin.com/in/drmuhammadahttps://twitter.com/MMuhammadMM

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