DM

Donia mohamed

System Administrator at Rashideen Egypt For Trade

Maadi, Cairo, Egypt

Work Experience

Rashideen Egypt For Trade

  • System AdministratorFull Time

    Oct 2024 - Present -7 months

    Egypt , Cairo

    • Job Details:• Configure, manage, and maintain Virtual Machine Servers within a Data Center environment to ensure optimal performance and availability. • Oversee server configurations and monitor system health to ensure continuous uptime and efficiency. • Administer Exchange server environment, including the creation of user rules and troubleshooting server errors. • Manage both Windows and Linux virtual machines, providing ongoing system configuration and optimization. •Utilize VMware vSphere (VCenter) for managing virtual infrastructure, contributing to streamlined operations and scalability. • Responsible for SAN storage management, ensuring secure, reliable, and efficient data storage solutions. •Oversee Kaspersky antivirus solutions, ensuring network security and efficient antivirus management. • Implement and manage data transfer and backup procedures using VEEAM for disaster recovery purposes. •Enforce IT policies across the organization, including managing shared folder permissions and access rights. Administer Active Directory, including user account management, email setups, group configurations, and access control. •Implement, configure, and manage Azure resources, including virtual machines, networks, storage, and databases. •Manage Azure resource groups, network security groups (NSG), and virtual networks (VNet) for secure and efficient cloud environments. •Monitor and analyze resource usage to ensure cost-effective cloud deployments
  • Help Desk SpecialistFull Time

    Jan 2024 - Oct 2024 -9 months

    Egypt , Cairo

    • Job Details:•Act as first and second-line technical support to end-users, providing timely resolution of hardware and software issues. •Managed access permissions for shared folders and remote access servers to ensure proper security and functionality. •Assisted in managing communication invoices, ensuring proper tracking, payment, and communication with vendors. •Provided SAP Master Data updates regarding IT hardware, maintaining accurate records for asset management.
  • Technical Support AgentFull Time

    Xceed

    Nov 2022 - Dec 2023 -1 yr, 1 month

    Egypt , Cairo

    • Job Details:• Delivered exceptional customer support by addressing inquiries about company products and services. •Provided troubleshooting and issue resolution, ensuring customer satisfaction and fostering positive relationships. •Efficiently managed and resolved customer complaints, ensuring prompt solutions and maintaining customer trust.
  • Frontend Web developerFull Time

    Otex Technology

    Sep 2021 - Oct 2022 -1 yr, 1 month

    Egypt

    • Job Details:• Designed and developed user-friendly, responsive web pages using HTML, CSS, and JavaScript to enhance user experience. •Performed ongoing website maintenance and updates, ensuring optimal functionality and performance.
  • TelesalesFull Time

    Wasla

    Jun 2018 - Sep 2018 -3 months

    • Education

      • Bachelor's Degree in Bachelor of Business Administration

        Sadat Academy for Management Sciences (SAMS)

        Jan 2017 - Jan 2021 - 4 yr

      • Bachelor's Degree in business information system

        Sadat Academy for Management Sciences (SAMS)

        Jan 2020 

      Skills

      • DHCP
      • Linux
      • Veeam
      • AWS Cloud
      • Microsoft Azure
      • SAP MM Module
      • HTML
      • CSS
      • Bootstrap 4
      • JavaScript

      Languages

      • English

        Beginner

      Training & Certifications

      • Linux

        NTI·2025
      • AWS Cloud Service Management& Operation

        NTI·2025
      • Microsoft Azure Fundamentals

        Udemy·2024
      • Windows Server Administration

        Udemy·2024
      • VMWare vSphere 7 ESXI and V-Center

        Udemy·2024
      • Amazon Web Service CLF-C02

        amazon·2024
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