Basic Info

Doaa Sayed

8 years

Giza, Egypt

Bachelor's Degree

Experienced

Work Experience

• Airport Zupervisor at Kidzania Cairo (Customer Service) at Kidzania Cairo

Experience Details

• Airport Zupervisor at Kidzania Cairo (Customer Service)

Sports and Leisure, Education/Teaching, Training/Instructor

Experienced (Non-Manager)

 Presented Kidzania`s activities and concept to either our foreign or Arab customers.
 Handled registration, complains, and cash transactions during customers’ registration process.
 Managed the entry and exit procedures of more than 2 thousand customers per day including special guests, schools’ trips, and birthday parties.
 Presented, explained, and led activities provided in our flight simulator to kids in the Kidzania’s Airport.
 Supported other departments in Kidzania that had low employee coverage during busy days.
 Acted as a team leader several times leading, supervising, and organizing the work flow of the whole airport team when the manager asks to.
 Presented and explained kids’ loyalty program to kids and their parents, which involves a long process of creating a passport for the kids to be Kidzanians.


Company Details

Kidzania Cairo (multinational)

5th settlement New Cairo, Egypt

More than 1000 employees

Education

cairo.kidzania.com

Nov 2013 to Jul 2016 (2 years 8 months)
Private English Tutor. at Private business

Experience Details

Private English Tutor.

Education/Teaching, Training/Instructor

Experienced (Non-Manager)

 Taught English lessons and grammar.
 Prepared and made work to facilitate positive pupil development.
 Planed, prepared and presented lessons.
 Provided feedback to parents on a pupil's progress at parents' meetings.


Company Details

Private business

Dokki, Egypt

1-10 employees

Education

N/A

Sep 2011 to Sep 2014 (3 years)
PR specialist (volunteer) at El warsha association

Experience Details

PR specialist (volunteer)

Engineering - Construction/Civil/Architecture, Education/Teaching, Training/Instructor

Entry Level

 Prepared presentations and files about the organization activities.
 Organized events to introduce the organization by preparing event material and place in addition to contacting and following up with our guest speakers.
 Presented the organization activities to more than 30 Embassies


Company Details

El warsha association

zamalek, Egypt

51-100 employees

Arts and Crafts , Environmental Services , Performing and Fine Arts

N/A

Oct 2012 to Dec 2013 (1 year 2 months)
English Teacher at La Rose De lisieux Language school

Experience Details

English Teacher

Education/Teaching, Training/Instructor

Experienced (Non-Manager)

 Taught English lessons and grammar.
 Prepared and made work to facilitate positive pupil development.
 Planed, prepared and presented lessons.
 Organized the classroom and learning resources and created displays to encourage a positive learning environment
 Provided feedback to parents on a pupil's progress at parents' meetings.
 Organized and took part in school events, outings and activities.


Company Details

La Rose De lisieux Language school

Dokki, Giza, Egypt

101-500 employees

Education

www.laroseschools.com

Sep 2007 to Sep 2011 (4 years)

Education

Bachelor of Arts, Faculty of Education in English language

Education Details

Bachelor of Arts, Faculty of Education

English language

Ain Shams University, Egypt

C / Good / 65 - 75%

Phonetics, Drama , Novels , Civilization,Poetry, French, Grammar,Methodology.

N/A

Ain Shams University
2003 - 2007

Training and Courses

Training/Course Details

• JPTP (Job Placement Training Program)

Feb 2012

(Education For Employment)

Workplace Success, Business English, Pronunciation, Customer Service, E-Commerce, CV writing and Interview Skills.

Training/Course Details

Conversation course

May 2011

British Council

N/A

Training/Course Details

ICDL Course

Oct 2010

Russian Culture Center.

Power Point, Word,Windows,Excel,Access,Internet

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveArabicArts And CraftsBikingBuilding ConstructionConversation CourseCustomer ServiceCustomer-orientedDealing With PeopleEducationEnglishEnglish LanguageEnglish TeacherEnvironmental ServicesFlexibleFrenchHandles StressHard WorkerHelping OthersICDL CourseKidzania CairoMicrosoft ExcelMicrosoft OfficeMicrosoft PowerPointMicrosoft WordPR SpecialistPerforming And Fine ArtsPoetryPrivate English Tutor.RRReadingSkilled TradesSports And LeisureStudingTeachingTeam PlayerWorkingWriting Airport Zupervisor At Kidzania Cairo (Customer Service) JPTP (Job Placement Training Program)

Self-assesed Skills

Languages

English

English

: Advanced

: Fluent

: Advanced

: Advanced

French

French

: Beginner

: Beginner

: Beginner

: Beginner

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft PowerPoint

Microsoft PowerPoint

: Expert

: Extreme - I love it!

:

1-3 years

Teaching

Teaching

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Office

Microsoft Office

: Advanced

: Extreme - I love it!

:

3-5 years

Microsoft Excel

Microsoft Excel

: Advanced

: High

:

Less than 1 year

Fields of Expertise

teaching

teaching

: Expert

: Extreme - I love it!

:

More than 7 years

Customer service

Customer service

: Expert

: Extreme - I love it!

:

1-3 years

RR

RR

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Key Skills

Hard worker, Customer-oriented, Flexible / Adaptive, Handles Stress, Team Player

Online Presence

    Public Profile         https://eg.linkedin.com/pub/doaa-abdalla/5a/734/853https://www.facebook.com/doaa.abdalla.96https://twitter.com/DoaaAbdAlla4

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