Basic Info

Doaa Mohamed

2 years

Giza, Egypt

Bachelor's Degree

Experienced

Work Experience

Technical Support Agent at Vodafone Ireland

Experience Details

Technical Support Agent

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Vodafone Ireland (multinational)

Cairo, Egypt

N/A

Consumer Services

N/A

Feb 2016 to present (10 months)
High Value Customer Care Agent at Vodafone

Experience Details

High Value Customer Care Agent

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Vodafone (multinational)

Cairo, Egypt

More than 1000 employees

Consumer Services

N/A

Nov 2014 to Nov 2015 (1 year)
OGCDP Member at AIESEC Cairo University (student activity)

Experience Details

OGCDP Member

Administration

Student

N/A


Company Details

AIESEC Cairo University (student activity)

Egypt

N/A

Sep 2012 to Dec 2013 (1 year 3 months)
Tele Sales Agent at Global Net Telecom

Experience Details

Tele Sales Agent

Customer Service/Support

Entry Level

N/A


Company Details

Global Net Telecom

Cairo, Egypt

51-100 employees

Telecommunications

N/A

Jul 2012 to Dec 2012 (5 months)

Achievements


Achievements in high school as I got 86% (Math)

Education

College Diploma in Accounting

Education Details

College Diploma

Accounting

Faculty of commerce, Cairo University, Egypt

Not specified

Accounting, Marketing, Sales .. etc

N/A

Faculty of commerce, Cairo University
2012 - 2016
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Gamal Abd El-Nasser

Egypt

2012

A / Excellent / 85 -100%

N/A

Gamal Abd El-Nasser
2012

Certifications

Certificate details

Be Professional Leader

Sep 2012

N/A

N/A

N/A

Native Egyptians

N/A

Certificate details

Be Professional Marketer

Sep 2012

N/A

N/A

N/A

Native Egyptians

N/A

English Course
Mar 2014

Certificate details

English Course

Mar 2014

A

N/A

N/A

British Council

N/A

Certificate details

Auditing Simulation at PwC

Sep 2016

N/A

N/A

N/A

PwC

N/A

Training and Courses

Training/Course Details

English

Mar 2014

British Council

N/A

Training/Course Details

Tele-Selling

Jul 2012

Global Net Telecom, CO.

N/A

This profile is fresh!
Last update 10 days ago.

Jobseeker photo

Profile Skills and Keywords

AccountingAdaptiveAdministrationAnalyticalArabicAuditing Simulation At PwCBasketballBe Professional LeaderBe Professional MarketerConsumer ServicesCreativeCustomer ServiceEnglishEnglish CourseFlexibleGermanHigh Value Customer Care AgentInternet SkillsLeaderMarketingMicrosoft ExcelMicrosoft WordMusicOGCDP MemberOrganizerReading BooksSales ManagementSupportTechnical Support AgentTele Sales AgentTele-SellingTelecommunicationsVodafoneVodafone IrelandWatching Movies

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Advanced

: Advanced

: Fluent

German

German

: Intermediate

: Intermediate

: Intermediate

: Intermediate

Tools and Technologies

Internet Skills

Internet Skills

: Expert

: Extreme - I love it!

:

3-5 years

Microsoft Excel

Microsoft Excel

: Intermediate

: High

:

Less than 1 year

Microsoft Word

Microsoft Word

: Intermediate

: Medium

:

Less than 1 year

Fields of Expertise

Internet Skills

Internet Skills

: Advanced

: Extreme - I love it!

:

3-5 years

Microsoft Word

Microsoft Word

: Intermediate

: Medium

:

Less than 1 year

Microsoft Excel

Microsoft Excel

: Intermediate

: High

:

Less than 1 year

Accounting

Accounting

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Marketing

Marketing

: Intermediate

: Extreme - I love it!

:

1-3 years

Sales Management

Sales Management

: Beginner

: High

:

Less than 1 year

Key Skills

Analytical, Leader, Creative, Organizer, Flexible / Adaptive

Online Presence

https://www.facebook.com/DoaaNMuhammed

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