DS
Dinesh Sundara moorthy
Head of Operations at biyaheko.com.corp
Chennai, IndiaWork Experience
biyaheko.com.corp
Jul 2013 - Present -11 yrs, 10 months
Philippines
- Job Details:Collaborated with executive leadership on strategic planning initiatives to drive business growth. Implemented data-driven decision-making processes, leveraging analytics to optimize operations. Streamlined operational processes by identifying inefficiencies and implementing best practices. Improved overall productivity with the introduction of innovative process improvement initiatives. Ensured compliance with industry regulations and company policies, mitigating potential risks. Managed crisis situations effectively by developing response plans in advance. Facilitated change management efforts, guiding teams through periods of transition and growth.
Hermes I Tickets Private
Mar 2013 - Jul 2013 -4 months
India
- Job Details:Organized trips for individual, family and business travelers. Built strong relationships with clients through exceptional communication and personalized service. Maintained accurate records of bookings, payments, and client information for smooth operations and future reference. Assisted clients in navigating visa requirements and other travel documentation, minimizing potential issues during their trips. Streamlined booking processes for increased efficiency and reduced client wait times. Enhanced customer satisfaction by tailoring travel packages to individual preferences and needs.
Education
Diploma in Air Ticketing
Institute of Airline & Travel AgenciesJan 2017
Diploma in F&B Service
Institute of Hotel Management (IHM)
Skills
- Adaptability
- Business Analysis
- Team management
- Multitasking
- Team Leadership
- Strategic Planning
- Team Building
- Customer Service Management
- Relationship Management
- Good communication skills
View More
Languages
English
BeginnerHindi
BeginnerTelugu
BeginnerMalayalam
BeginnerTamil
Beginner