Dina Samir Elfeky

executive secretaryFull Time

• Job Details:1_ Dealing with customers inquires and complaints. 2_ maintain purchase orders. 3_follow up delivery schedule. 4_arrange the shipment with shipping lines. 5_Negotiated sea freight and air freight with the shipping Co. 6_processed documentation accurately and sent them to customs clearance. 7_follow up with document of the shipment 8_track any shipment with courier service. 9_ensure customer's requirements and complaints resolved in a proper time. 10_mange the document for transfer the payment to our agent abroad. 11_receive and reply director emails. 12_make offers to our customers and recommend products to them. 13_make database for our customers and update it. 14_organize important meeting. 15_booking air flights and hotels to our director and customers. 16_ booking transfer from any airport to hotels abroad. 17_register for food exhibition abroad. 18_planning for appointments with exhibitors abroad. 19_research for new suppliers andcontact them. 20__liasie with other departments and suppliers. 21_develop and maintain failing system.