Dina Mohammed Abdelfatah
Customer Support Representative
Maadi, Cairo, EgyptWork Experience
Customer Support RepresentativeFull Time
Vois Vodafone Ireland
Jan 2024 - Aug 2024 -7 months
Egypt , Cairo
InternInternship
- Job Details:Developed a strong understanding of banking operations. Provided support to customer service teams
Education
Bachelor's Degree in Commerce English Section
Beni Suef University (BSU)Jan 2019 - Jan 2023 - 4 yr
High School - Thanaweya Amma
el sayeda AishaJan 2023
Activities
Vice president of public relations committee at Enactus
Student Activity
Jan 2021 - Jan 2023 -2 yrs
Achievements
Sponsorship Proposal for Bank Al Ahly – Paper Recycling Project (2023): Led the creation of a sponsorship proposal in collaboration with Bank Al Ahly for a sustainable initiative to recycle paper and produce diapers for elderly care. This project involved: Researching the market for paper recycling and elderly care needs. Developing a detailed proposal outlining project objectives, benefits, and expected impact. Negotiating sponsorship terms with Bank Al Ahly. Demonstrating strong communication, negotiation, and project management skills throughout the process .
Skills
Languages
Arabic
FluentEnglish
AdvancedGerman
Intermediate