
Dina El-Zaafarani
Order Delivery Manager - Project Management at Orange Business Services
Heliopolis, Cairo, EgyptWork Experience
Order Delivery Manager - Project ManagementFull Time
Orange Business Services
Oct 2015 - Present -9 yrs, 10 months
Egypt
Order Delivery Management - Project Management Internship
- Job Details:Responsibilities: - Accountable for the on time delivery of all service orders. - Managing communications and issues for the customer HDQ. - Manage implementation of customer technical solution. - Ensures technical solution is implemented as designed and in compliance with technical specifications. - Develop implementation/migration plans in compliance with the overall project plan. - Produce technical documentation in order to manage site delivery in accordance with the implementation schedule. - Resolve data integrity issues & ensure Asset Management compliance. - Responsible for meeting the KPIs and project completion and Ensure compliance to targets with regards to: customer satisfaction.
Education
Bachelor's Degree in Management
German University in Cairo (GUC)Jan 2011 - Jan 2015 - 4 yr
High School - Thanaweya Amma
Armenian Catholic Sisters' schoolJan 2011
Languages
Arabic
FluentEnglish
FluentFrench
IntermediateGerman
Beginner