
Dina mohamed Ali
Senior Technical Team Lead at VMware
Nasr City, Cairo, EgyptWork Experience
International Call center agentFull Time
Vodafone UK
Nov 2015 - Feb 2016 -3 months
Egypt , Cairo
- Job Details:the job is based on listening to customers' issues and find the best ways to solve them out and calm the customers down. it requires patience and quick thinking, as well as being able to deal well with the system and gather all the information needed about every problem and how it should be solved. time management is extremely important as well. it also requires an very good English skills as you speak to foreigners all the time.
Education
Bachelor's Degree in Computer Engineering
Helwan UniversityJan 2012 - Jan 2018 - 6 yr
High School - Thanaweya Amma
heliopolis model schoolJan 2012
Activities
IT committee volunteer at IEEE
Student Activity
Aug 2014 - Aug 2015 -11 months
Achievements
winning english compititions for my school , leading the musical band of my school, volunteering for IEEE at college
Skills
- Core PHP
- web develpoment
- MEAN Stack
- J2EE
- Web Design
- Project Management
- Presentation skills
- JavaScript
- C
- Python
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Languages
English
FluentGerman
IntermediateSpanish
Beginner
Training & Certifications
WEB design master
ITshare centers·2015motorsport managment
swiss e-learning institute·2015telecommunications
Egypt telecom ·2015Web design diploma
2015CCNA
network4all·2014Managment
Swiss e-learning institute·2014java
ITShare·2014java
ITShare·2014