Basic Info

Dina hassan

2 years

Giza, Egypt

Bachelor's Degree

Experienced

Work Experience

Customer service agent at Orange

Experience Details

Customer service agent

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Orange (multinational)

Egypt

More than 1000 employees

Consumer Services

N/A

Feb 2016 to present (1 year 6 months)
Customer Service Agent at Wasla Outsourcing

Experience Details

Customer Service Agent

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Wasla Outsourcing (multinational)

Egypt

More than 1000 employees

Outsourcing/Offshoring

N/A

Oct 2014 to Jul 2015 (9 months)

Achievements


i have done a lot of recherches to the Ministry of Youth and Sports Egyptian and won with some of them , Was between the Top 10 Achievers for the comed teams in wasla on January 2015

Education

Bachelor's Degree in business admesnstration

Education Details

Bachelor's Degree

business admesnstration

Helwan University, Egypt

C / Good / 65 - 75%

N/A

N/A

Helwan University
2009 - 2014
High School - Other

High School Details

Other

heram

Egypt

2009

B / Very Good / 75 - 85%

N/A

heram
2009

Training and Courses

Training/Course Details

conversion

Sep 2014

British conciel

i’m taking a conversion course in august to improve my speaking

This profile is fresh!
Last update was today

Jobseeker photo

Profile Skills and Keywords

AdaptiveAnalyticalBusiness AdmesnstrationConsumer ServicesConversionCustomer ServiceCustomer Service AgentEnglishFlexibleHandles StressHard WorkerItalianLearning New LanguageLearning New ThingsMicrosoft ExcelMicrosoft WordNetworkingOffshoringOrangeOutsourcingPlannerReadingSecretarySupportTeam WorkTravelWasla Outsourcing

Self-assesed Skills

Languages

English

English

: Fluent

: Advanced

: Advanced

: Advanced

Italian

Italian

: Intermediate

: Intermediate

: Intermediate

: Intermediate

Tools and Technologies

Microsoft Word

Microsoft Word

: Advanced

: High

:

1-3 years

Networking

Networking

: Advanced

: Extreme - I love it!

:

1-3 years

Microsoft Excel

Microsoft Excel

: Intermediate

: High

:

Less than 1 year

Fields of Expertise

Customer service

Customer service

: Advanced

: Extreme - I love it!

:

Less than 1 year

Secretary

Secretary

: Intermediate

: Medium

:

Less than 1 year

Key Skills

Analytical, Planner, Hard worker, Flexible / Adaptive, Handles Stress

Online Presence

https://www.linkedin.com/profile/view?id=357536517&trk=nav_responsive_tab_profilehttps://twitter.com/

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