Basic Info

Dina hassan

2 years

Giza, Egypt

Bachelor's Degree

Experienced

Work Experience

Customer service agent at Orange

Experience Details

Customer service agent

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Orange (multinational)

Egypt

More than 1000 employees

Consumer Services

N/A

Feb 2016 to present (1 year 10 months)
Customer Service Agent at Wasla Outsourcing

Experience Details

Customer Service Agent

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Wasla Outsourcing (multinational)

Egypt

More than 1000 employees

Outsourcing/Offshoring

N/A

Oct 2014 to Jul 2015 (9 months)

Achievements


i have done a lot of recherches to the Ministry of Youth and Sports Egyptian and won with some of them , Was between the Top 10 Achievers for the comed teams in wasla on January 2015

Education

Bachelor's Degree in business admesnstration

Education Details

Bachelor's Degree

business admesnstration

Helwan University, Egypt

C / Good / 65 - 75%

N/A

N/A

Helwan University
2009 - 2014
High School - Other

High School Details

Other

heram

Egypt

2009

B / Very Good / 75 - 85%

N/A

heram
2009

Training and Courses

Training/Course Details

conversion

Sep 2014

British conciel

i’m taking a conversion course in august to improve my speaking

This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveAnalyticalBusiness AdmesnstrationConsumer ServicesConversionCustomer ServiceCustomer Service AgentEnglishFlexibleHandles StressHard WorkerItalianLearning New LanguageLearning New ThingsMicrosoft ExcelMicrosoft WordNetworkingOffshoringOrangeOutsourcingPlannerReadingSecretarySupportTeam WorkTravelWasla Outsourcing

Self-assesed Skills

Languages

English

English

: Fluent

: Advanced

: Advanced

: Advanced

Italian

Italian

: Intermediate

: Intermediate

: Intermediate

: Intermediate

Tools and Technologies

Microsoft Word

Microsoft Word

: Advanced

: High

:

1-3 years

Networking

Networking

: Advanced

: Extreme - I love it!

:

1-3 years

Microsoft Excel

Microsoft Excel

: Intermediate

: High

:

Less than 1 year

Fields of Expertise

Customer service

Customer service

: Advanced

: Extreme - I love it!

:

Less than 1 year

Secretary

Secretary

: Intermediate

: Medium

:

Less than 1 year

Key Skills

Analytical, Planner, Hard worker, Flexible / Adaptive, Handles Stress

Online Presence

https://www.linkedin.com/profile/view?id=357536517&trk=nav_responsive_tab_profilehttps://twitter.com/

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