profile-img

Dina Hamdy El sharkawy

Spanish Customer Service Agent

Cairo, Egypt

Work Experience

  • Spanish Customer Service AgentFull Time

    Alorica

    Dec 2022 - Apr 2024 -1 yr, 4 months

    Egypt , Cairo

    • freelancer-translatorFull Time

      Future Group Translation Services

      Jul 2015 - Oct 2015 -3 months

      Egypt , Cairo

      • System operatorInternship

        Golden Nile Travel

        Jun 2015 - Jul 2015 -1 month

        Egypt

          • Education

          • MA in Spanish language and culture

            Helwan University

            Jan 2014 - Jan 2016 - 2 yr

          • Bachelor's Degree in Spanish Language and Literature

            Helwan University

            Jan 2009 - Jan 2013 - 4 yr

          • High School - Thanaweya Amma

            Hadayeek El-Maadi Experimental Language School

            Jan 2009 

          Skills

          • Microsoft Office
          • CRM System
          • open source programs
          • Translation
          • Teaching
          • Hard Skills
          • Drawing
          • Operating Systems
          • Communication skills
          • English

          Languages

          • Arabic

            Advanced

          • English

            Advanced

          • Spanish

            Advanced

          Training & Certifications

          • Spanish conversation (level 4 and 5)

            Salamanca Language Center in Cairo·2014

          • Conversation -Cult and Colloquial Spanish (B1-B2),

            Helwan University ·2013

          • Appreciation Certificate for "The Translation of a Spanish Poetry to Arabic one"

            Cervantes Institute in Cairo and The Association of Hispanists of Egypt·2013

          • Questions about The Structure and Variation of The Spanish Language

            Cairo University·2012
          Share this Profile