Basic Info

Name: Dina ElDeeb

Professional Experience: 7 years

Location: Mokattam, Cairo, Egypt

Highest Education: Bachelor's Degree

Career Level: Experienced

Work Experience

Business Dev & Marketing Executive at @Designs Agency for Information & Marketing Solutions

Experience Details

Job Title: Business Dev & Marketing Executive

Job Role: Marketing/PR/Advertising

Career Level: Experienced (Non-Manager)

Job Details: Researching new companies online (using LinkedIn, Facebook, Twitter, etc..) to identify new leads and potential new markets ( especially External Markets )
Contacting potential clients via email to establish rapport and set up meetings
Planning and overseeing new marketing initiatives
Preparing the professional presentation about our services
I follow the sales team during their calls to make sure that they are providing our services in a professional manner
Training the sales team on the presentation and enhancing there presentation skills
Register our company as an advertising agency in different organizations, Ministries,Companies & Clubs.
Create the news letter mail from the scratch to be sent to our potential.

Company Details

Name: @Designs Agency for Information & Marketing Solutions

Location: Cairo, Egypt

Size: 51-100 employees

Industries: Marketing and Advertising

Website: a-designs.net

Dec 2016 to present (7 months)

Sales Executive at American Chamber of Commerce in Egypt

Experience Details

Job Title: Sales Executive

Job Role: Marketing/PR/Advertising , Sales/Retail

Career Level: Experienced (Non-Manager)

Job Details: - Providing companies with AmCham membership information.
- Following up to check if the company is interested to join by using oracle system.
- Help the prospected member in preparing the membership documents.
- Co- trainer responsible for training new agents our knowledge.
- Submitting crystal reports and other reports.

Company Details

Name: American Chamber of Commerce in Egypt (multinational)

Location: Cairo, Egypt

Size: 501-1000 employees

Industries: Oil and Gas

Website: www.rayacorp.com

Feb 2015 to Dec 2016 (1 year 10 months)

Account Advisor &Co;-Trainer at Raya Contact Center (RCC)

Experience Details

Job Title: Account Advisor &Co;-Trainer

Job Role: Customer Service/Support

Career Level: Experienced (Non-Manager)

Job Details: •Project : Visa Facilitating Services (VFS)
•Handle customers on phone (inbound and outbound calls).
•Follow up with customers and ensures that end-user requirements are implemented.
•Handle and resolve customer complaints.
•Manage and maintain existing customer’s needs.
•Update the K-Base on daily basis.
•Train newly recruited Advisors needed in PK and shadowing
•Preparing project`s presentation.

Company Details

Name: Raya Contact Center (RCC) (multinational)

Location: Cairo, Egypt

Size: More than 1000 employees

Industries: Outsourcing/Offshoring

Website: www.rayacorp.com

Jul 2014 to Jan 2015 (6 months)

CEO Assistant & Sales Rep at SOFTGO Information Systems Co. ( ERP System, CRM System )

Experience Details

Job Title: CEO Assistant & Sales Rep

Job Role: Administration

Career Level: Experienced (Non-Manager)

Job Details: CEO ASSISTANT JOB DESCRIPTION :
• Typing up minutes
• Organizing diaries
• Fielding calls
• Managing junior office staff
• Organizing travel arrangements
• Maintain hard copy and electronic filing system
• Handle HR staff

MARKETING REP.JOB DESCRIPTION:
•Dealing with customers for selling our own ERP System and CRM System.
•Trying to open new markets outside Egypt.
•Follow-up after-sales with the customers.
•Preparing quotations.

Company Details

Name: SOFTGO Information Systems Co. ( ERP System, CRM System )

Location: Cairo, Egypt

Size: N/A

Industries: Information Technology Services

Website: www.softgoegypt.com

Jan 2014 to Jun 2014 (5 months)

Office Manager at Aliman International Services

Experience Details

Job Title: Office Manager

Job Role: Administration

Career Level: Experienced (Non-Manager)

Job Details: • Maintains office services by organizing office operations and procedures; preparing payroll; controlling correspondence; designing filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions
• Maintains office staff by recruiting, selecting, orienting, and training employees.
• Maintains office staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.

Company Details

Name: Aliman International Services

Location: Cairo, Egypt

Size: 51-100 employees

Industries: Information Technology Services

Website: N/A

Jul 2013 to Dec 2013 (5 months)

Sales Representative & HR Dept. at Pan Marine Group

Experience Details

Job Title: Sales Representative & HR Dept.

Job Role: Marketing/PR/Advertising

Career Level: Experienced (Non-Manager)

Job Details: "Shipping, petroleum and logistics Services"
• Maintaining and developing relationships with existing customers in person and via telephone calls and emails
Cold calling to arrange meetings with potential clients to prospect for new business
•Responding to incoming email and phone inquiries
•Acting as a contact between my company and its existing and potential markets
•Online searching to gathering market and clients information
•Responsible for our pages on social media “Face book, LinkedIn.
•Responsible for e-mail marketing campaign.

HR Job Description :
Preparing the job description and ensures proper procedures for review and approval are met at the department level.
•Prepares and maintains employees’ files.
•Files papers and documents into appropriate employee files; performs paper and system audits as necessary
•Responsible for screening CVs to make sure they are met the jobs requirements.

Company Details

Name: Pan Marine Group

Location: Cairo, Egypt

Size: 51-100 employees

Industries: Oil and Gas

Website: N/A

Jan 2013 to Jun 2013 (5 months)

CEO`s Personal Assistant at Pan Marine Group. (Shipping, petroleum and logistics Services

Experience Details

Job Title: CEO`s Personal Assistant

Job Role: Administration

Career Level: Experienced (Non-Manager)

Job Details: • Greet visitors and determine whether they should be given access to specific individuals.
• Setup President's travel arrangements.
• Handle HR staff.
• Setup and coordinate meetings and conferences.
• Answer telephones and handle in appropriate manner.
• Maintain hard copy and electronic filing system.
• Coordinate project-based work.
• Responsible for delivering Policies. ( Logistics Services )
• Preparing tenders. (Offshore services).

Company Details

Name: Pan Marine Group. (Shipping, petroleum and logistics Services

Location: Egypt

Size: N/A

Industries: Oil and Gas

Website: N/A

Dec 2011 to Dec 2012 (1 year)

Sales Representative. at National Co. For Trading Supplies

Experience Details

Job Title: Sales Representative.

Job Role: Marketing/PR/Advertising

Career Level: Experienced (Non-Manager)

Job Details: • Sell safety equipment to petroleum companies through the phone.
• Follow-up after-sales with the customers.
• Preparing quotations.
• Persuade customers to try our products or a visit from a sales representative.
• Gather and document information about the customer.
• doing some office work (filing - enter the data into a computer )

Company Details

Name: National Co. For Trading Supplies

Location: Cairo, Egypt

Size: N/A

Industries: Oil and Gas

Website: N/A

May 2011 to Sep 2011 (4 months)

Customer Care & Tele Sales Representative at Business System Engineering Co. ( B.S.E )

Experience Details

Job Title: Customer Care & Tele Sales Representative

Job Role: Customer Service/Support

Career Level: Experienced (Non-Manager)

Job Details: • Represent our products (web sites & networking and soft ware programs) through the phone to the customer.
• Persuade customers to accept a visit from a sales representative.
• Follow-up after-sales with the customers.

Company Details

Name: Business System Engineering Co. ( B.S.E )

Location: Cairo, Egypt

Size: N/A

Industries: Information Technology Services

Website: N/A

Sep 2010 to Jan 2011 (4 months)

Data Coding, Data Entry at CEEG for Engineering Construction Co.

Experience Details

Job Title: Data Coding, Data Entry

Job Role: Administration

Career Level: Entry Level

Job Details: Temporary Project

Company Details

Name: CEEG for Engineering Construction Co.

Location: Cairo, Egypt

Size: N/A

Industries: Engineering Services

Website: N/A

May 2010 to Jun 2010 (1 month)

Education

Bachelor's Degree in Faculty of Arts/ History Dept

Cairo University

2005 - 2009

High School - Thanaweya Amma

Ammon Private School

2005

Training and Courses

Basic Business Skills Acquisition (BBSA ) at Future Generation Foundation (FGF).

Jun 2010

Training/Course Details

Training Name: Basic Business Skills Acquisition (BBSA )

Date: Jun 2010

Institution: Future Generation Foundation (FGF).

Description: • Developed Language and Computer Skills. • Enhanced Presentation & Project Development Skills. • Acquired Basic Business Skills including: • Marketing, Sales, Banking, Accounting, Business Correspondence and Report Writing.

Office Management at INTELLECT CO.

Jun 2010